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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Cupertino, CA, 95014
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $18.20 - $19.00.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
In Cupertino, Greeters at Bowlero benefit from a tech-savvy, diverse community with competitive wages around $18.20-$19.00/hr. Compared to larger metro areas like LA, the environment is more family-oriented with a focus on entertainment venues, while cost of living and commute times tend to be more manageable.
The demand for desk attendants in Cupertino has grown steadily, driven by the city's vibrant entertainment and hospitality sectors. Employers like Bowlero seek friendly, tech-comfortable candidates. Flexible schedules and part-time availability are common, fitting well with the local workforce's preferences.
Strong communication and customer engagement skills are crucial, along with proficiency in POS systems and managing waitlists. Familiarity with basic bowling operations helps, but a welcoming attitude paired with reliability often distinguishes successful candidates.
Absolutely, this role offers foundational experience in customer service and operational management, which can open doors to supervisory positions or specialized roles within entertainment centers, event coordination, or even management tracks at venues like Bowlero.
Days usually involve greeting guests warmly, managing lane assignments, handling sales transactions, and coordinating with maintenance for equipment issues. The role mixes customer interaction with operational tasks, creating a dynamic and engaging work environment.
Bowlero emphasizes creating a vibrant, fun atmosphere where attendants are key to guest experience. Their team culture encourages upbeat interaction, proactive problem-solving, and participation in events, aligning with the company’s reputation as a premier entertainment platform.
Yes, this wage range aligns well with local standards for entry-level entertainment and hospitality jobs. It reflects Cupertino’s higher cost of living while offering performance incentives and benefits that add significant value beyond base pay.
Some might think it’s only welcoming guests, but the role also involves cash handling, equipment coordination, and ensuring smooth league preparations. It’s a multifaceted position requiring multitasking and a proactive approach to guest satisfaction.
Expect to stand and move frequently, assist guests with equipment, and occasionally lift items with help. The pace can be brisk during peak hours, so stamina and comfort with a dynamic environment are important.
Bowlero offers perks like free bowling access, discounted arcade play, and significant food and event discounts. Combined with healthcare options and performance bonuses, these benefits create a well-rounded compensation package tailored to entertainment staff.