Operations Crew | Part-Time | Tsongas Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

This Operations Crew position is physically demanding and requires individuals who are willing to engage in hands-on labor to ensure the successful setup, maintenance, and breakdown of events. Crew members are responsible for the heavy lifting, physical setup, and facility maintenance required to keep the arena and its events running smoothly. The primary tasks associated with this position are event conversions, changing the ice surface to a temporary floor for various events, setting up and striking stages, and event set up for all games or events. 

This role will pay an hourly rate of $18.75.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until December 31, 2025.

About the Venue

The Tsongas Center at UMass Lowell is a 7,000-seat multi-purpose arena and a premier venue in the New England region. Home to University of Massachuesetts Lowell D1 Men’s Ice Hockey, Men’s and Women’s Basketball, and the Boston Fleet of the professional women's hockey leauge. The facility also hosts concerts, family shows, comedy acts, conferences, graduations and various live events throughout the year. 

Responsibilities

• Perform general labor, repairs, and maintenance throughout the arena as assigned.
• Complete arena conversions between events.
• Set up and breakdown of chairs, tables, event seating, stages, basketball courts, hockey dasher boards and glass, turf, and other equipment.
• Lifting, moving, and securing heavy materials for event transitions.
• Actively maintain and care for all arena equipment and property.
• Storing equipment properly.
• Cleaning and repairing damaged items.
• Reporting any mistreatment or damage to management.
• Maintain organized storage areas and ensure all equipment is accessible and in working order.
• Perform snow removal tasks, including shoveling sidewalks, parking areas, entrances, and loading docks.
• Other labor intensive duties as assigned.

Qualifications

• Must be 18 years or older.
• Expect to work primarily outside of normal business hours, including overnights, late nights, early mornings, weekends, and holidays—this is not a typical 9-to-5 job.
• Physically capable of completing labor-intensive tasks in a fast-paced environment; both solo and in structured team settings.
• Self-motivated with strong organizational skills and the ability to work under pressure.
• Ability to lift at least 40 lbs. unaided and climb stairs frequently.
• Steel-toe boots are required for safety.
• An open mind to learning and active participation in all aspects of event changeovers.
• Prior experience in event conversions, general labor, or facility maintenance is a plus.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.