Greeter / Counter Desk Attendant
Company : Bowlero
Location : Milwaukee, WI, 53221
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 16 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Milwaukee’s hospitality sector shows steady demand for part-time greeter and counter desk roles, especially in entertainment hubs like Bowlero. While competition exists, local candidates with customer service skills and evening availability find ample opportunities in this vibrant market.
Most Greeter / Counter Desk Attendant roles in Milwaukee don’t require formal certifications beyond meeting state age laws for alcohol service. However, familiarity with local health and safety regulations can be beneficial and sometimes preferred by employers such as Bowlero.
Strong communication, quick problem-solving, and multitasking abilities are key. Being personable while managing waitlists, operating POS systems, and assisting guests with bowling basics sets top performers apart in roles like the Greeter / Counter Desk Attendant.
Entry-level positions in guest services often lead to supervisory roles or specialized departments like event coordination or customer experience management. Demonstrating reliability and customer rapport at Bowlero can open doors to more responsibility in hospitality.
Hourly wages for this role typically range from $11 to $14 in Milwaukee, aligning with standard part-time hospitality jobs. Factors like evening shifts and tips may influence total earnings, making it competitive among service attendant positions in the area.
Bowlero’s lively entertainment setting demands friendly guest engagement, efficient lane and equipment management, and teamwork to maintain a seamless experience. Employees benefit from perks like discounted food and free bowling, fostering a fun, high-energy workplace.
Yes, attendants receive guidance on promptly logging and reporting pinspotter or pinsetter issues to maintenance teams, ensuring quick resolution. This helps maintain smooth operations and enhances guest satisfaction at Bowlero locations.
Evening shifts align well with Milwaukee’s bustling entertainment scene, offering dynamic work hours that coincide with peak guest activity. This schedule suits those seeking weekend availability while immersing in the city’s social vibe.