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Food and Beverage Supervisor
Company : Omni Amelia Island Resort
Location : Boston, MA, 02108
Job Type : Full Time / Part Time
Date Posted : 14 January 2026
Location
Parker House Hotel
As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property.
Job Description
Assist the Restaurant Managers with the day-to-day operation of the Outlets, in accordance with hotel standards. They will supervise and maintain an impeccable service and management philosophy which serves as a guide to respective staff.
Rate per hour for this role starts at $31.35 and after 90 das moves to $31.85 per hour
Responsibilities
- Consistent maintenance and refinement of service standards. Ensures compliance with applicable laws and regulations.
- Ensure compliance with health, safety and sanitation awareness standards. Prepare daily for health department and EcoSure inspections.
- Process requisitions for food and beverage items needed on a daily, weekly basis
- Ensure leadership floor coverage during peak outlet hours.
- Responsible for ensuring a level of high-quality cleanliness, service, food quality and presentation.
- Ensure positive guest service and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
- Assist with monthly food and beverage inventories.
- Assist with the development of staff by training, supervising, following up and hands on approach Hold associates accountable when not meeting job performance.
- Utilizes interpersonal and communication skills to lead, influence and encourage others.
- Encourages and builds mutual trust, respect and cooperation among associates. Ensures associates are treated fairly and equitably. Strives to improve associate engagement and retention.
- Ensure recognition is taking place throughout departments.
- Maintain a professional, neat and organized appearance according to Omni Parker House standards.
- Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.
- Conduct/attend all required department trainings and meetings.
- Perform any other duties required by senior management.
Qualifications
- Extensive hands-on food and beverage knowledge and experience.
- One year experience as a restaurant Host in a large volume hotel or restaurant required.
- This individual must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.
- Serve Safe certified | Unexpired TIPs required.
- Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
- Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail
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Frequently asked questions
Boston's historic hotels, including luxury landmarks like Omni Amelia Island Resort, fuel steady demand for skilled Food and Beverage Supervisors. The city's vibrant tourism sector and high-profile events create a competitive landscape where strong leadership and hands-on experience can set candidates apart in this niche market.
At Omni Amelia Island Resort, supervisors thrive by blending impeccable service standards with swift problem-solving. Leading by example during peak hours, motivating teams, and maintaining calm under pressure are crucial traits that enhance guest satisfaction and team efficiency in this bustling environment.
This role uniquely merges Boston's rich heritage with contemporary hospitality by ensuring every guest experience reflects the hotel's storied elegance while adhering to cutting-edge health and service protocols, making supervisors pivotal in preserving tradition alongside innovation.
Starting wages for Food and Beverage Supervisors at Omni Amelia Island Resort begin at $31.35 per hour, increasing to $31.85 after 90 days. This competitive pay reflects Boston's hospitality market standards and the supervisory responsibilities tied to luxury hotel settings.
In Boston's hospitality industry, certifications like Serve Safe are highly regarded, ensuring adherence to health standards. Candidates with proven food safety credentials and knowledge of local health regulations stand out, particularly in historic venues maintaining rigorous sanitation.
Supervisors often progress to assistant or director-level roles in food and beverage management, especially in Boston's luxury hotels. Building expertise in high-volume operations, team leadership, and guest relations can open doors to managerial positions across notable establishments.
Supervisors uphold the brand's prestigious standards by overseeing seamless service delivery, ensuring cleanliness, and cultivating a guest-focused team culture. Their hands-on involvement during busy hours and commitment to quality directly influence the hotel's historic reputation.
Omni Amelia Island Resort provides a unique blend of historic ambiance and modern luxury, coupled with competitive wages and opportunities for professional development. Its prime location near Boston landmarks enhances employee experience and exposure to a diverse clientele.
Managing high guest volumes during peak times, ensuring compliance with strict health codes, and balancing staff training with operational demands are notable challenges. Navigating the hotel's historic setting while delivering modern hospitality standards requires adaptability and strong leadership.
Located centrally on the Freedom Trail, the hotel offers access to public transit and walkable neighborhoods, easing commutes for supervisors. However, busy hospitality hours including nights and weekends require planning to maintain work-life balance in this dynamic city.