Customer Service Representative (Part-Time)

Taking on a part-time Customer Service Representative role in Louisville allows flexibility that suits varied schedules, helping balance personal commitments and work. Given Louisville's moderate traffic and community vibe, this role supports a manageable commute, enhancing overall job satisfaction in customer-centric environments.

Louisville's expanding logistics sector offers promising advancement for part-time customer service professionals. Companies like Dayton Freight emphasize quick progression, so motivated reps can leverage local industry growth, gaining experience and potentially transitioning into full-time or supervisory roles within the regional freight market.

Proficiency in Microsoft Office and strong keyboarding skills are vital to handle data entry and billing tasks efficiently. Additionally, adeptness at managing high call volumes with clarity and patience significantly enhances performance in fast-paced customer support settings.

Part-time reps generally focus on core customer interactions and administrative duties but might have limited involvement in extended projects or managerial tasks seen in full-time roles. Flexibility and multitasking within condensed hours become essential to meet service center needs effectively.

Highlight experience with high-volume phone handling, Microsoft Office proficiency, and attention to detail. Emphasize adaptability in fast-paced environments and any prior freight or logistics exposure to align with Dayton Freight's customer support demands.

Freight logistics often require handling time-sensitive shipments and coordination between drivers and clients. As a part-time representative, balancing urgent inquiries with accurate billing and reports demands sharp prioritization and industry-specific knowledge to maintain smooth operations.

Yes, part-time employees at Dayton Freight benefit from competitive weekly pay, access to a 401(k) with company match, and paid holidays. Their people-centered culture also provides customized training and a supportive work environment, even for part-time staff.

Market data suggests part-time customer service roles in Louisville typically range between $14 to $18 per hour, depending on experience. Dayton Freight offers weekly competitive pay, aligning well with local standards while factoring in comprehensive benefits.

Daily tasks blend customer communication, freight pickup coordination, message delivery for managers, and data entry. The role demands multitasking amid a professional setting, ensuring smooth freight operations while supporting drivers and internal teams efficiently.

Their culture emphasizes positivity, professionalism, and people-first values, creating a welcoming atmosphere even for part-time reps. This fosters teamwork, ongoing learning through customized training, and recognition of contributions in Louisville’s modern facility.