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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Brentwood, CA, 94513
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $16.50 - $18.43.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
In Brentwood's vibrant entertainment sector, a Greeter / Counter Desk Attendant at Bowlero blends customer interaction with operational tasks, often juggling lane assignments and guest services. Compared to other venues, this role uniquely combines hospitality with light technical duties, offering more dynamic engagement and perks like discounted food and free bowling.
Emphasizing friendly communication, multitasking abilities, and basic tech proficiency with POS and lane management systems can make your application stand out. Highlighting experience in hospitality or customer service, along with phone etiquette and a readiness to assist guests—including bowling basics—aligns well with employer expectations.
Managing fluctuating guest volumes, coordinating lane availability, and quickly addressing equipment malfunctions require adaptability. Balancing sales transactions while maintaining a welcoming atmosphere can be demanding but rewarding in a lively entertainment setting like Bowlero's Brentwood location.
Brentwood's growing entertainment and hospitality industries create steady demand for entry-level roles like this. While local competition exists, candidates with strong interpersonal skills and flexibility tend to have an advantage, especially at popular venues such as Bowlero.
Employees enjoy free bowling access, discounted arcade games, and substantial savings on food and beverages, fostering a fun work environment. Additionally, Bowlero offers performance-based incentives and healthcare options, making the overall compensation package attractive for part-time and entry-level staff.
This position offers a competitive hourly wage between $16.50 and $18.43, reflecting local market standards for hospitality roles. Coupled with performance incentives and employee discounts, the total compensation supports a balanced entry-level career in entertainment services.
While not mandatory, previous roles in hospitality or customer-facing environments greatly enhance your ability to manage guest interactions and phone etiquette effectively. Demonstrated success in similar settings signals readiness for Bowlero’s fast-paced, guest-focused atmosphere.
Expect a lively role that blends greeting guests, managing equipment rentals, and operating POS systems. You'll also handle waitlists and assist with basic bowling guidance, requiring attentiveness and a friendly demeanor in a bustling entertainment venue.
Applicants must meet California’s minimum age to serve alcohol, typically 18 years or older. While no specialized certifications are required, familiarity with hospitality standards and excellent phone etiquette are highly valued.
Bowlero fosters a dynamic environment, offering opportunities to gain operational skills and customer service expertise. Employees can leverage experience here to advance into supervisory roles or other entertainment industry positions, benefiting from the company's broad North American presence.