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Services For The Underserved

Receptionist

Company : Services For The Underserved

Location : New York, NY, 10033

Job Type : Full Time

Date Posted : 29 December 2025

Min

USD $34,320.00/Yr.

Max

USD $34,320.00/Yr.

Position Overview

S:US Is seeking a Receptionist for their Home Base short term homeless prevention program.

This position is located at West 181st (St. Nicholas Ave) New York, NY 10033

 

The Receptionist ensures the smooth and efficient operation of the clerical and support services of the program.

Essential Job Functions:

  • Greet visitors politely, efficiently, and in a courteous manner
  • Answer telephone, screen, route calls and take messages
  • Draft entry and correspondence maintaining confidentiality
  • Maintain organized files for applications and writing samples
  • Route incoming and outgoing mail from and between floors
  • Assist with copying and faxing documents
  • Preparation of and processing packages
  • Schedule interviews with prospective applicants
  • Complete other duties as assigned

Qualifications

  • High School Diploma/GED

 Experience Requirements:

  • Customer Service
  • Basic Computer Knowledge
  • Professional Presentation

Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays’

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

 

Join a team of employees who cares about the wellbeing of others. We’re proud to offer a comprehensive benefits package designed to support your wellbeing and development. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

We believe in fostering a culture built on our core values:  respect, integrity, support, maximizing individual potential and continuous quality improvement. 

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.

ID

2025-16948

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Frequently asked questions

Receptionist positions in NYC, particularly near West 181st Street, attract many applicants due to the city's density. Candidates with strong customer service skills and basic computer proficiency stand out, as employers like Services For The Underserved value professionalism and the ability to handle diverse visitor needs efficiently.

Receptionists in New York often manage high call volumes, multi-floor mail routing, and coordinate with varied community programs, reflecting the city's fast-paced environment. Unlike quieter areas, NYC roles demand quick adaptability, strong interpersonal skills, and confidentiality, especially in social service settings.

Key skills include courteous visitor interaction, efficient call screening, document handling with confidentiality, and basic computer operations. Familiarity with scheduling interviews and managing clerical duties enhances effectiveness in roles focused on social support, such as at Services For The Underserved.

While receptionist roles are often entry-level, excelling in organizational tasks and client communication can lead to administrative or coordination positions within social service organizations. Demonstrating reliability and understanding program goals opens doors to growth beyond front-desk responsibilities.

s:us provides a comprehensive benefits package including medical, dental, 403(b), and generous paid time off, supporting employee wellbeing extensively. Their culture emphasizes respect and continuous improvement, creating a nurturing environment for receptionists invested in community-oriented work.

Receptionists embody the company’s respect and integrity by providing courteous, confidential front-line service. Their role directly supports s:us’s mission to aid vulnerable populations, making daily duties impactful within a culture that fosters support and personal growth.

The receptionist role at s:us in New York offers a fixed salary of $34,320 per year. This compensation is competitive for entry-level clerical support in the nonprofit sector, reflecting the specialized community service context and comprehensive benefits included.

While a high school diploma and customer service experience are standard, certifications in office software or administrative assistance can boost employability. In NYC’s dense job market, such credentials signal readiness to handle diverse communication and scheduling tasks efficiently.

Commuting in northern Manhattan can vary; proximity to subway lines offers convenience, but peak hours may extend travel times. Receptionists benefit from planning shifts outside rush hours when possible, improving punctuality and reducing stress, especially in customer-facing roles.

Handling sensitive client information while maintaining confidentiality is critical. Receptionists must balance empathetic visitor greeting with efficient call management and document processing, often amid urgent social service demands, requiring professionalism and composure in a dynamic environment.

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