Risevoic
Patient Registration Rep
Company : Catholic Health Initiatives
Location : Oxnard, CA, 93030
Job Type : Full Time
Salary : 25.05-31.47 HOUR
Date Posted : 4 January 2026
Job Summary and Responsibilities
We are seeking a detail-oriented and compassionate Patient Registration Rep to join our healthcare team. The Patient Registration Rep is responsible for accurately and efficiently registering patients for medical services, obtaining necessary information, and ensuring a positive patient experience. If you are a dedicated and experienced Patient Registration Rep who is committed to providing high-quality patient care, we encourage you to apply for this exciting opportunity.
- Greet patients and visitors and provide excellent customer service.
- Accurately and efficiently register patients for medical services, including verifying patient information and insurance coverage.
- Obtain necessary information such as medical history, medications, allergies, and other related information from patients and ensure that all information is entered correctly into the electronic health record
- Assist the patient in filling out the necessary paperwork
- Collect copays and outstanding balances at the time of service and provide patients with receipts
- Collaborate with other healthcare professionals to ensure patients receive the appropriate care.
- High School diploma GED or equivalent.
- Minimum 1 year of experience working in a hospital Patient Registration department physician office setting healthcare insurance company revenue cycle vendor and/or other revenue cycle related roles.
- Applicable education and/or training can be used to balance a lack of experience.
Preferred Qualifications:
- 2 years of experience working in a hospital Patient Registration department physician office setting healthcare insurance company revenue cycle vendor and/or other revenue cycle related roles preferred.
Special Skills:
- Thorough understanding of insurance policies and procedures.
- Working knowledge of medical terminology.
- Able to perform basic mathematics for payment calculation.
- Experience in requesting and processing financial payments.
- Intermediate to advanced computer skills.
- Knowledge of charity care programs as well as the various government and non-government programs preferred.
This position is represented by SEIU UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.
Where You'll WorkSt. John’s Regional Medical Center, located in Oxnard, California is a recognized as a Top 250 Hospital in the Nation and as one of America’s 100 Best Hospitals for Cardiac Care by Healthgrades. St. John’s Regional is a part of Dignity Health’s Southern California Division and is a member of CommonSpirit Health, the largest not-for-profit health care system in the nation, boasting an integrated network of top quality hospitals, with physicians from the most prestigious medical schools, and comprehensive outpatient services - all recognized for quality, safety, and service. Each hospital is supported by an active philanthropic Foundation to help meet the growing health care needs of our communities. Learn more here at www.dignityhealth.org/StJohnsRegional.
One Community. One Mission. One California
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Frequently asked questions
Oxnard offers a balanced healthcare job market with competitive patient registration roles, often influenced by its community-focused medical centers like St. John’s Regional. Compared to larger metros like Los Angeles, competition may be less intense, but familiarity with local insurance policies and patient demographics is key for success.
While no mandatory certifications exist for Patient Registration Reps in Oxnard, completing courses related to medical terminology, healthcare privacy (HIPAA), or insurance billing through local community colleges or online platforms can significantly enhance your profile in this region’s healthcare sector.
Mastering patient data accuracy, insurance verification, and empathetic communication are crucial. Additionally, proficiency with electronic health records and understanding charity care programs boosts efficiency and improves patient satisfaction in healthcare environments.
Exceptional reps demonstrate attention to detail, strong multitasking abilities, and a compassionate approach to patient interactions. Familiarity with complex insurance policies and payment processes also sets top performers apart in fast-paced clinical environments.
Typical tasks include greeting patients, verifying demographics and insurance, collecting copays, entering medical histories into EHR systems, and coordinating with clinical staff to ensure smooth patient flow. Adaptability and clear communication are vital throughout the day.
Catholic Health Initiatives offers ongoing training and access to healthcare networks, enabling reps to deepen their knowledge of patient access services and insurance processes. The organization values compassionate care, fostering a collaborative environment for career advancement.
Positions here typically provide strong job security within a large integrated health system. Employees benefit from union representation through SEIU UHW, ensuring fair terms, competitive wages, and access to comprehensive benefits aligned with healthcare industry standards.
Patient Registration Reps in Oxnard generally earn between $38,000 and $48,000 annually, depending on experience and specific healthcare settings. This aligns with regional healthcare staffing norms, accounting for cost of living and demand within Southern California’s medical sector.