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Patient Service Assistant
Company : Catholic Health Initiatives
Location : Everett, WA, 98213
Job Type : Full Time / Part Time
Date Posted : 26 December 2025
Job Summary and Responsibilities
Sign-on Bonus Available!
We are seeking a highly motivated and compassionate Certified Medical Assistant) to join our team. The MA-C will provide essential clinical and administrative support to our physicians and nursing staff, ensuring the smooth and efficient operation of the clinic.
This role requires a strong understanding of medical terminology, procedures, and patient care principles. The ideal candidate will possess excellent communication and interpersonal skills, a commitment to patient confidentiality, and the ability to work effectively both independently and as part of a team.
Clinical Responsibilities:
- Assisting physicians with examinations and procedures, including taking vital signs (temperature, pulse, respiration, blood pressure), obtaining medical histories, preparing patients for exams, and assisting with minor surgical procedures as directed.
- Administering medications as directed by the physician, following all safety protocols.
- Performing electrocardiograms (ECGs) and other diagnostic tests as needed.
- Maintaining a clean and organized clinical environment
- Assisting with wound care and dressing changes.
- Educating patients on post-procedure care and medication instructions
- Recognizing and responding appropriately to urgent or emergent patient situations.
- Managing patient charts and medical records, ensuring accuracy and confidentiality.
- Answering phones, greeting patients, and handling inquiries.
- Performing other administrative tasks as assigned.
- Entering patient data into electronic health records (EHR) system.
- Maintaining inventory of medical supplies and ordering as needed.
- Performing other administrative tasks as assigned.
Job Requirements
What we requre:
- Graduation from an accredited medical Assisting program, With Washington State Department of Health medical Assistant - Certified (CM)
- Knowledge of third party payer requirements required.
- Strong aptitude for detail, and ability to work independently, required.
- Strong organizational, problem solving, communication and interpersonal skills required. skill in using a PC required.
- One year Medical Assistant – Certified experience preferred.
Just as Virginia Mason is dedicated to improving the lives of our patients and our community, We are equally dedicated to your professional and personal success. With a wide range of perks that includes a comprehensive compensation and benefits package, and the opportunity to live in one of the most livable cities in the nation, you will find that a medical Assistant opportunity With Virginia Mason is one worth taking.
We are an equal opportunity/affirmative action employer.
Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.
Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.
Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.
We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.
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Frequently asked questions
Everett's healthcare sector has a steady demand for Patient Service Assistants due to its growing population and expanding medical centers. While competition exists, candidates with Washington state certification and clinical experience often find favorable opportunities, especially within reputable organizations like Catholic Health Initiatives.
Employers in Everett highly value certification from accredited medical assisting programs and Washington’s Department of Health Medical Assistant - Certified (CM) credential. These credentials align with local regulations and demonstrate readiness to handle clinical and administrative duties in hospital and clinic settings.
Effective Patient Service Assistants excel in multitasking between clinical support and administrative tasks, possess strong communication abilities, and maintain patient confidentiality rigorously. Mastery of medical terminology and comfort with electronic health records are key differentiators in this role.
This role offers a foundational platform where assistants gain exposure to clinical procedures, patient management, and healthcare technology. Successful individuals often progress to specialized nursing roles or clinical coordination positions by leveraging hands-on experience and further certifications.
Aside from assisting with vital signs and exam preparation, Patient Service Assistants manage medical records, coordinate supply inventories, and respond to patient inquiries. This blend of clinical and administrative duties ensures smooth workflow in dynamic healthcare environments.
Catholic Health Initiatives emphasizes professional development and work-life balance, offering comprehensive benefits and training. Their commitment to compassionate care extends internally, creating a culture where Patient Service Assistants feel valued and empowered to contribute meaningfully.
At Catholic Health Initiatives, Patient Service Assistants often engage in patient education post-procedures, assist with minor surgical support, and uphold stringent confidentiality standards. Their role integrates clinical precision with empathetic communication within a well-established healthcare network.
Patient Service Assistants in Everett typically earn between $38,000 and $47,000 annually, depending on experience and certification. This range reflects regional healthcare market trends and the specialized skills required to support clinical teams effectively.
A frequent misunderstanding is that the role is purely administrative; however, Patient Service Assistants play a vital clinical role, including performing ECGs and assisting in minor procedures. Recognizing this clinical aspect is crucial for those considering this career path.
Everett's healthcare culture prioritizes patient-centered care and interdisciplinary teamwork, which means Patient Service Assistants often collaborate closely with nurses and physicians. This environment fosters adaptability and continuous learning to meet diverse patient needs.