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Highgate

Server

Company : Highgate

Location : Seattle, WA, 98121

Job Type : Full Time

Date Posted : 14 January 2026

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

Located on the seam of Belltown and the retail core, the 97-room Kimpton Palladian Hotel is within walking distance of landmarks like Pike Place Market, the waterfront, and Seattle’s best new restaurants, live music venues, cafés, and boutiques. When you’re not exploring, your home base is a 1910 landmark reinvented in a masculine-chic style with luxe amenities, edgy design elements, and contemporary furnishings that reflect Belltown’s hip heritage. You’ll also find a heralded seafood restaurant in Shaker + Spear, a speakeasy-style social lounge called Pennyroyal, and a lobby you won’t soon forget. The Palladian beckons today’s tech titans and tastemakers.

Overview

The Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. They are responsible for receiving and delivering guests orders and collecting payment.

Salary $20.76/hr + tips
  • In addition to  travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage as well as Dental and Vision to full-time associates. Retirement 401k Program is open to both full-time and part- time staff who qualify.
 This is an Evergreen Posting 

Responsibilities

  • Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position.
  • Have a thorough knowledge of menus and current specials in applicable outlets.
  • Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
  • Pre-bus all tables removing soiled dishes after each course.
  • Be familiar with the operation of the P.O.S system.
  • Perform cashiering functions by closing checks and preparing end of shift paperwork.
  • Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
  • Ensure that tables and side stands are kept stocked, tidy and clean.
  • Keep all beverages at least ¾ full (coffee, tea, soda, water, and lemonade).
  • Breakdown trays of soiled dishes and linen in the dishroom according to established standards.
  • Consistently upsell food, beverage and promotional items to guests.
  • Receive and deliver food and beverage orders and collect payment.
  • Ensure overall guest satisfaction.

Qualifications

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Flexible and long hours sometimes required.
  • Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able to maneuver throughout the dining area while carrying full trays of food & beverages. 
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Perform other duties as requested by management.
  • Maintain a friendly and warm demeanor at all times.

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Frequently asked questions

Serving in Seattle requires adapting to a dynamic, tech-savvy clientele who frequent trendy spots like Belltown. Servers must be knowledgeable about local flavors and maintain a polished yet approachable style, reflecting the city's vibrant food culture and high guest expectations in restaurants near landmarks like Pike Place Market.

A server here needs stamina for standing throughout shifts and agility to navigate crowded dining areas while carrying full trays. Strength to occasionally lift up to 50 pounds is vital, alongside excellent communication skills to ensure attentive, courteous service that matches the hotel's upscale ambiance.

Servers in Seattle's premium venues often advance by mastering upselling techniques and guest relations, leading to roles like lead server or supervisor. Experience gained at places like Kimpton Palladian enhances skills valuable for moving into restaurant management or specialized hospitality positions within Highgate's extensive portfolio.

Highgate provides comprehensive benefits including tiered medical plans, dental and vision coverage, and a 401k program open to qualifying part-time and full-time staff. Additionally, employees enjoy travel discounts across a global hotel network, creating valuable perks that enhance the overall compensation package.

Proficiency with Highgate's POS system is crucial for efficient order processing and accurate cashiering. It enables servers to close checks swiftly and manage end-of-shift paperwork, ensuring smooth operations and contributing to a seamless guest experience in a high-volume setting like the Kimpton Palladian.

While flexibility can vary, servers at Highgate's Seattle properties should expect shifts requiring long, sometimes irregular hours to meet guest demand. The company's scheduling aims to balance operational needs with staff availability but readiness for occasional extended shifts is common in this vibrant hospitality market.

Seattle's thriving food and hospitality industry creates steady demand for skilled servers, particularly in upscale venues. Competition is moderate to high, with employers seeking candidates who combine strong service skills with local area knowledge, making experience in trendy neighborhoods like Belltown a valuable asset.

Servers at Highgate's Seattle hotels earn around $20.76 per hour, supplemented by tips which can significantly increase earnings. This competitive base wage, combined with gratuities from a dynamic clientele, positions the role as a financially attractive opportunity within the local hospitality sector.

Serving at Highgate offers exposure to a global hospitality leader with a modern approach and diverse hotel brands. This role emphasizes not only guest service but also upselling and operational excellence, granting servers a chance to develop skills valued across both local and international hospitality markets.

Highgate encourages servers to maintain attentive, courteous interactions and a polished appearance, reinforced by training and clear operational protocols. This focus fosters a warm environment that aligns with the upscale identity of properties like the Kimpton Palladian, enhancing overall guest satisfaction.

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