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Outpatient Office Coordinator
Company : Aspire Indiana Health
Location : Indianapolis, IN, 46205
Job Type : Full Time
Date Posted : 11 January 2026
Overview
WE SERVE ALL. WE HIRE ALL. WE ACCEPT ALL.
Now interviewing for Outpatient Office Coordinator
Aspire Indiana Health is a nonprofit provider of comprehensive “whole health” services including primary medical care, behavioral health, recovery services and programs addressing the social determinants of health such as housing and employment. Aspire has health centers in five Central Indiana counties serving Hoosiers of all ages and walks of life.
Position Summary
The Outpatient Office Coordinator will facilitate, coordinate and evaluate the operation and efficiency of the outpatient office by maintaining good communication, providing excellent customer service, both internally to Aspire employees and externally to patients, visitors, etc, providing a variety of administrative duties while supporting Aspire’s mission, vision, values, and strategic priorities. This position will consistently communicate with the practice management team and coordinate services to the highest quality. As an Office Coordinator, you should continuously promote the direction and expectations set forth by that team, in conjunction with the administration of Aspire Indiana.
Education/Experience
- High School Diploma or equivalent plus three (3) years related work experience, or a related Associate’s plus two (2) years related work experience, or a related Bachelor’s degree plus one (1) year related work experience required
- At least one (1) year in a team leader or coordinator capacity preferred
- Previous experience in a mental health/behavioral health setting and/or medical office setting required
- Electronic Health Record (EHR) experience required
- Certified Healthcare Access Associate (CHAA) designation highly preferred
Other Requirements
- Deep personal commitment to the Mission, Vision, and Values of Aspire Indiana Health
- Strong ability to maintain strict confidentiality and handle highly confidential information with professionalism
- Must be able to work independently as well as collaboratively within a team setting
- Must have strong customer service, interpersonal communication, problem solving, and teambuilding skills
- Must demonstrate the ability to work in Google Apps (Gmail, Docs, Sheets, Slides)
Learn more about us at Aspireindiana.org, and see our Core Values, benefits and current job listings on our Careers page. Or check out our Facebook, LinkedIn, Twitter and YouTube pages.
Drug screen, TB test and extensive background checks (including Criminal History, Sex Offender Registry Search, State Central Registry Check, Education Verification, and Professional References) are required of all Aspire employees.
All individuals who join Aspire are strongly encouraged to have a flu shot and be fully vaccinated against COVID19 prior to joining Aspire to further protect our staff and the patients we serve. We also adhere to CDC protocols including wearing masks, social distancing, and sanitizing.
Aspire Indiana Health is an Equal Opportunity Employer.
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Frequently asked questions
In Indianapolis, Outpatient Office Coordinators often navigate a unique mix of patient demographics and community health initiatives, especially within nonprofits like Aspire Indiana Health. Compared to other regions, coordinators here might engage more deeply with behavioral health and social determinants, tailoring office operations to local needs.
Starting as an Outpatient Office Coordinator in Indiana opens paths to roles such as Clinic Operations Manager or Patient Care Supervisor. Leveraging experience with EHR systems and mental health settings can fast-track advancement, especially within nonprofit health providers focused on comprehensive care.
Key competencies include strong interpersonal communication, proficiency in electronic health records, and the ability to maintain confidentiality. Understanding behavioral health workflows and adeptness in coordinating multidisciplinary teams are crucial to ensure smooth outpatient operations.
Indianapolis shows steady demand for outpatient coordinators, particularly in nonprofits emphasizing whole health. Candidates with behavioral health experience and CHAA certification stand out. Aspire Indiana Health’s commitment to comprehensive services means hiring favors versatile coordinators comfortable with complex care coordination.
Certifications like Certified Healthcare Access Associate (CHAA) are highly valued locally. Additionally, familiarity with Google Workspace tools and electronic health record systems boosts candidacy, aligning with regional trends toward digital proficiency and coordinated outpatient care.
Aspire Indiana Health emphasizes integrated whole health services, combining primary care with behavioral and social support. Coordinators here engage in multifaceted administrative tasks supporting this mission, making the role more holistic and community-centered than typical outpatient coordinator positions.
The coordinator acts as a linchpin, ensuring seamless communication and quality service delivery that reflect Aspire’s commitment to inclusivity and comprehensive care. This position supports the organization's values by fostering collaboration and upholding strict confidentiality standards.
In Indianapolis, outpatient office coordinators typically earn between $40,000 and $52,000 annually. Experience with behavioral health settings, EHR proficiency, and leadership roles can push compensation toward the higher end, reflecting the specialized skill set required.
Coordinators often juggle complex scheduling, communication across multidisciplinary teams, and sensitive patient interactions. Handling confidential behavioral health data and adapting to evolving CDC protocols in a nonprofit setting adds layers of operational complexity unique to Aspire Indiana Health.
Demographic diversity and community health disparities in Indianapolis require coordinators to be culturally sensitive and adaptable. Additionally, urban traffic patterns influence scheduling logistics, while local public health initiatives may shape patient engagement strategies.