Parking Ambassador | Seasonal Part-Time | Palm Springs Event Parking
Company : Dallas Convention Center
Location : Indian Wells, CA, 92210
Job Type : Part Time
Date Posted : 9 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Parking Ambassador role is generally responsible for the successful guest parking experience for events such as the 2026 BNP Paribas Open, Dr. George Car Show, Coachella, and other events in the area. Duties include processing cashless transactions and validating pre-sold parking passes. The job also includes directing vehicles into parking stalls and through location roadways and parking lots associated with event guests at Indian Wells Tennis Garden.
This is a seasonal role from February 2, 2026 and will end on March 30, 2026.
This role pays an hourly rate of $18.00
This position will remain open until February 20, 2026.
Responsibilities
- Match guest parking pass and provide real-time guidance to parking location
- Process cashless guest payments.
- Direct vehicles on campus roadways and through parking lots and to parking stalls.
- Conduct routine vehicle inventory counts before and during events.
- Provide excellent customer service by assisting guests and employees promptly and in a friendly manner.
- May perform other duties to ensure productive parking operations including moving equipment including traffic cones, barrels, delineators, movable signage and barricades to ensure efficient operations.
- Follow and comply with safety regulations and standards.
- Provide basic parking lot upkeep, including sweeping and light litter removal.
- Perform other duties as needed to ensure productive operations, quality service, and customer satisfaction.
Qualifications
- High school education or equivalent.
- Basic arithmetic skills.
- Must have one (1) year previous experience.
- Core customer communication skills.
- Ability to work effectively as a team player.
- Must have flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings and late nights and outdoors in all weather conditions.
- Experience working in the customer service industry is a plus.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
Working as a Parking Ambassador at busy events like the BNP Paribas Open in Indian Wells involves managing high vehicle flow and guest interactions under outdoor conditions. Flexibility in shifts and stamina for directing traffic while ensuring safety are essential to thrive during these fast-paced occasions.
Successful seasonal Parking Ambassadors in the Palm Springs area excel in real-time problem solving, clear communication, and adaptability to changing event demands. Familiarity with cashless payment systems and guest service etiquette enhances efficiency and guest experience at large venues.
Starting as a Parking Ambassador can open doors to supervisory roles or specialized parking management positions, especially within companies managing large-scale events. Developing leadership, operational coordination, and customer service expertise can lead to career advancement in venue hospitality.
Dallas Convention Center positions its Parking Ambassadors as vital frontline staff who collaborate closely with event coordinators to ensure smooth parking logistics. They receive guidance aligned with venue standards, emphasizing guest satisfaction and safety, which reflects the center's commitment to event excellence.
At Dallas Convention Center, Parking Ambassadors handle diverse tasks like cashless transaction processing and vehicle inventory during high-profile events, which demands multitasking beyond standard parking duties. Their role is crucial in maintaining operational flow tailored to the center's large and varied event calendar.
The Indian Wells area sees significant seasonal parking job demand due to major events, creating a moderately competitive hiring environment. Applicants with prior customer service experience and flexible availability for varied shifts gain an advantage when applying for these sought-after seasonal roles.
Seasonal Parking Ambassadors around Palm Springs, including Indian Wells, typically earn around $18 per hour, reflecting the sector's standards for part-time event parking roles. This rate balances the physical demands and customer interaction responsibilities common in event parking management.
Commuting from Palm Springs to Indian Wells for parking ambassador roles is feasible with a roughly 15-20 minute drive. Candidates should consider traffic during event days and plan accordingly, as punctuality and reliability are critical for managing event parking operations smoothly.
Dallas Convention Center offers a dynamic work setting with exposure to high-profile events, providing valuable experience in live event hospitality. Their emphasis on inclusivity and team cohesion creates a supportive work culture, distinguishing it from typical parking service companies.
By efficiently guiding vehicles and managing cashless payments, Parking Ambassadors help minimize wait times and confusion, directly enhancing the guest experience. Their friendly communication and proactive problem-solving during events uphold the venue’s reputation for smooth and welcoming service.