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Parking Ambassador | Part-Time | Frost Bank Center
Company : Dallas Convention Center
Location : San Antonio, TX, 78219
Job Type : Part Time
Date Posted : 12 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Parking Ambassador is responsible for the successful venue guest parking experience, including processing cashless transactions, and validating pre-sold parking passes. The job also includes directing vehicles into parking stalls and through location roadways and parking lots associated with event guests at the location.
This role will pay an hourly rate between $12.00-$15.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This role will be posted until December 31, 2025.
Responsibilities
- Match guest parking pass and provide real-time guidance to parking location
- Process cashless guest payments.
- Direct vehicles on Arena campus roadways and through parking lots and to parking stalls.
- Conduct routine vehicle inventory counts before and during events.
- Provide excellent customer service by assisting guests and employees promptly and in a friendly manner.
- May perform other duties to ensure productive parking operationsincluding moving equipment including traffic cones, barrels, delineators, movable signage and barricades to ensure efficient operations.
- Follow and comply with safety regulationsand standards.
- Provide basic parking lot upkeep, including sweeping and light litter removal.
- Perform other duties as needed to ensure productive operations, quality service, and customer satisfaction.
Qualifications
- High school education or equivalent.
- Basic arithmetic skills.
- Must have one (1) year previous experience.
- Core customer communication skills.
- Ability to work effectively as a team player.
- Must have flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings and late nights and outdoors in all weather conditions.
- Experience working in the customer service industry is a plus.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
Parking Ambassadors ensure smooth guest experiences by processing cashless transactions efficiently, reducing wait times. This system supports quick validation of pre-sold passes, enabling faster vehicle entry and enhancing overall parking flow at Frost Bank Center events.
Starting in this role offers foundational skills in customer service, team coordination, and operations management within live event venues. Ambassadors can advance to supervisory positions in parking management or expand into broader venue services, especially within Oak View Group’s extensive network.
Key skills include clear guest communication, basic math for transaction handling, attention to safety protocols, and adaptability to work varied shifts outdoors. Being a team player and managing dynamic parking lot operations effectively are crucial for success.
The hourly wage ranges from $12.00 to $15.00, aligning well with San Antonio’s market for part-time parking attendants. This rate reflects the role’s responsibilities and local cost of living, making it attractive for seasonal or part-time workers.
San Antonio’s thriving live event scene keeps parking roles in steady demand, especially for flexible part-time positions. Employers seek reliable workers who can handle busy event days, making it a favorable market for those with prior customer service experience.
Candidates must be prepared for varied schedules, including early mornings, late nights, weekends, and holidays. The role’s outdoor nature requires adaptability to weather conditions, ensuring seamless parking operations regardless of event timing.
At Dallas Convention Center, Ambassadors contribute to a premium guest experience by managing both vehicle flow and parking infrastructure. The role may involve moving traffic control equipment and performing lot upkeep, emphasizing operational efficiency and safety.
Besides hourly pay, part-time employees gain access to a 401(k) savings plan with matching contributions. This benefit supports long-term financial wellness, which is somewhat uncommon for part-time event staff roles in San Antonio.
Ambassadors follow strict safety protocols by directing vehicles carefully, monitoring lot conditions, and using signage and barricades effectively. Their vigilance helps prevent accidents and maintain smooth traffic flow during large-scale events.
The role combines customer service with operational duties in a high-profile venue setting, offering exposure to premier live events. Its emphasis on cashless transactions and comprehensive guest support makes it stand out among typical parking positions.