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Parking Ambassador | Part-Time | Acrisure Arena
Company : Dallas Convention Center
Location : Palm Desert, CA, 92211
Job Type : Part Time
Date Posted : 1 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
This position is committed to providing World Class Service for all Acrisure Arena Parking Assets, for all events and is responsible for the protection, outdoor protection and safeguarding of Guests and Employees and their vehicles. This position is committed to providing a positive first impression with World Class Service. The position requires physical activity including standing, walking, and climbing stairs.
This role pays hourly wage of $16.50 to $20.
Benefits for PT roles: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline
Responsibilities
- Provide all guests a positive first impression by offering World Class Service
- Monitoring parking lots for safety and security of guests and employees and vehicles
- Provide guests with directions and other venue information
- Direct guests and employees to available parking spaces
- Ability to maximize amount of vehicles per lot
- Respond to all comments/complaints in a prompt, courteous and professional manner
- Maintain a neat and clean appearance during all scheduled shifts
- Controlling/monitoring entry to the guests’ and employees’ parking lots
Qualifications
- Prior parking experience strongly preferred
- Customer Service and Technology Handling abilities are a must
- Must be polite, friendly and possess excellent interpersonal skills as this position has extensive guest and employee contact
- Ability to multi-task
- Must have reliable transportation
- The ability to work various hours as needed including nights and weekends
- The physical stamina to stand for long periods of time and walk long distances
- Ability to work outdoors with extreme heat and weather conditions
- Excellent communication skills
- Ability to lift a maximum of 25 pounds with or without
- Ability to visually observe close, distance, peripheral with or without
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
Working as a Parking Ambassador at Acrisure Arena involves more than just directing vehicles; it requires active guest engagement, ensuring safety, and managing crowd flow during high-profile events. Unlike typical parking attendant roles, this position demands physical stamina and interpersonal finesse to create a welcoming atmosphere for visitors in Palm Desert's busy event scene.
Candidates who excel combine strong communication abilities with multitasking under pressure. Prior parking experience is valuable, but demonstrating reliability, a friendly demeanor, and adaptability to outdoor weather conditions in Palm Desert will set applicants apart in this part-time hospitality-focused position.
Yes, Palm Desert's climate means enduring intense heat and sun exposure while staying attentive to guests and vehicles. This role demands physical endurance and proactive hydration strategies to maintain safety and top-tier service during long shifts under varying weather conditions.
They seek individuals who embody hospitality excellence, maintain security vigilance, and project a polished, helpful presence. Candidates should be comfortable managing parking logistics while interacting positively with diverse audiences, reflecting the companies’ dedication to superior event experiences.
Unlike standard parking firms, this role integrates premium hospitality with venue security, focusing on guest experience during live events. Dallas Convention Center emphasizes a 360-degree service approach, blending safety, efficiency, and customer care unique to high-profile arenas like Acrisure.
This position offers between $16.50 and $20 per hour, which aligns competitively with Palm Desert's part-time parking roles. The wage reflects the combination of physical demands and customer service skills required, positioning it attractively within the regional job market.
Palm Desert sees steady demand for parking attendants due to its active event venues and tourism. Part-time positions like the Parking Ambassador role at Acrisure Arena attract many applicants, but candidates with prior parking experience and strong interpersonal skills have a clear advantage.
While no formal parking certification is mandatory, possessing a valid driver's license and knowledge of local traffic regulations can boost employability. Additionally, training in customer service or security awareness is highly regarded by employers in Palm Desert’s event management sector.
Ambassadors ensure smooth parking flow, maintain safety, assist guests with directions, and respond promptly to concerns. Their role significantly shapes visitors’ first impressions, contributing to a seamless, secure event environment that enhances overall satisfaction at Acrisure Arena.
Yes, starting as a part-time ambassador offers exposure to venue operations and customer service excellence, which can open pathways to full-time roles or supervisory positions within parking management companies like Oak View Group, fostering career growth in the parking and event services industry.