Risevoic
Parking Ambassador | Full-Time | State Farm Arena
Company : Dallas Convention Center
Location : Atlanta, GA, 30303
Job Type : Full Time
Date Posted : 10 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Parking Ambassador is committed to providing World Class Service for all State Farm Arena Parking Assets, for all events and is responsible for the protection, outdoor protection and safeguarding of Guests and Employees and their vehicles. This position is committed to providing a positive first impression with World Class Service. The position requires physical activity including standing, walking, and climbing stairs.
This role will pay an hourly rate of $17.00 to $19.00.
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until December 31, 2025.
Responsibilities
- Provide guests with directions and other venue information
- Direct guests and employees to available parking spaces
- Ability to maximize amount of vehicles per lot
- Respond to all comments/complaints in a prompt, courteous and professional manner
- Cash Handling-collect cash and/or coupons and maintain security of cash
- Maintain a neat and clean appearance during all scheduled shifts
- Controlling/monitoring entry to the guests’ and employees’ parking lots
Qualifications
- Prior parking experience strongly preferred
- Customer Service and Technology Handling abilities are a must
- Must be polite, friendly and possess excellent interpersonal skills as this position has extensive guest and employee contact
- Ability to multi-task
- Must have reliable transportation
- The ability to work various hours as needed including nights and weekends
- The physical stamina to stand for long periods of time and walk long distances
- Ability to work outdoors with extreme heat and weather conditions
- Excellent communication skills
- Ability to lift a maximum of 25 pounds with or without
- Ability to visually observe close, distance, peripheral with or without
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
Parking Ambassadors at Dallas Convention Center play a vital role in guiding visitors efficiently to available spaces, ensuring smooth lot operations during events at State Farm Arena. Their attentive service helps maximize parking capacity while maintaining safety and positive first impressions for guests.
Working outdoors in Atlanta exposes Parking Ambassadors to high heat and variable weather conditions, requiring stamina and adaptability. They must manage guest flow and vehicle safety effectively while dealing with environmental factors that can impact comfort and operational efficiency.
Key skills include strong interpersonal communication, the ability to multitask under pressure, cash handling proficiency, and technological aptitude for managing parking operations. Prior experience in parking or hospitality enhances the ability to maintain order and provide excellent guest service.
Atlanta's growing event scene boosts demand for parking roles, but competition remains moderate due to abundant opportunities across venues. Candidates with customer service experience and flexibility in shift timing generally have an edge in securing positions.
While no mandatory certifications exist, local hospitality or customer service training programs can improve candidate appeal. Familiarity with Atlanta traffic regulations and cash handling certifications may also strengthen applications for parking-related roles.
Entry as a Parking Ambassador can lead to supervisory roles in parking operations or broader venue services management. Gaining expertise in crowd control, logistics, and customer relations opens doors to positions like parking manager or event operations coordinator.
Expect varied hours including nights and weekends aligned with event schedules. The role requires standing, walking long distances, climbing stairs, and handling weather exposure, necessitating good physical condition and reliable transportation.
Dallas Convention Center emphasizes world-class guest service and operational excellence within a top-tier live event venue. This contrasts with typical parking roles by requiring proactive guest engagement, cash security management, and maximizing parking efficiency during diverse large-scale events.
Through comprehensive training and clear protocols, Dallas Convention Center equips Parking Ambassadors to handle lot security, guest inquiries, and complaint resolution professionally, ensuring a safe environment and positive experiences during high-attendance events at State Farm Arena.
The position offers $17.00 to $19.00 per hour, aligning competitively with Atlanta's parking service market. This rate reflects the physical demands and event-driven nature of the role, often supplemented by benefits like health insurance and paid time off.