Risevoic
Parking Ambassador | Part-Time | State Farm Arena
Company : Dallas Convention Center
Location : Atlanta, GA, 30303
Job Type : Part Time
Date Posted : 31 December 2025
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Parking Ambassador is committed to providing World Class Service for all State Farm Arena Parking Assets, for all events and is responsible for the protection, outdoor protection and safeguarding of Guests and Employees and their vehicles. This position is committed to providing a positive first impression with World Class Service. The position requires physical activity including standing, walking, and climbing stairs.
This role will pay an hourly wage of $17.00 to $19.00.
Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline
Responsibilities
- Provide guests with directions and other venue information
- Direct guests and employees to available parking spaces
- Ability to maximize amount of vehicles per lot
- Respond to all comments/complaints in a prompt, courteous and professional manner
- Cash Handling-collect cash and/or coupons and maintain security of cash
- Maintain a neat and clean appearance during all scheduled shifts
- Controlling/monitoring entry to the guests’ and employees’ parking lots
Qualifications
- Prior parking experience strongly preferred
- Customer Service and Technology Handling abilities are a must
- Must be polite, friendly and possess excellent interpersonal skills as this position has extensive guest and employee contact
- Ability to multi-task
- Must have reliable transportation
- The ability to work various hours as needed including nights and weekends
- The physical stamina to stand for long periods of time and walk long distances
- Ability to work outdoors with extreme heat and weather conditions
- Excellent communication skills
- Ability to lift a maximum of 25 pounds with or without
- Ability to visually observe close, distance, peripheral with or without
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
This position involves considerable physical activity, including standing for long periods, walking extended distances, and climbing stairs. Candidates should be prepared for outdoor work in varying weather conditions while maintaining a professional and approachable demeanor.
Strong communication and friendly interaction are vital since the role involves frequent guest and employee engagement. Being polite, attentive, and able to handle multiple tasks simultaneously ensures a positive visitor experience at State Farm Arena.
Unlike some parking roles, this position emphasizes world-class customer service, cash handling, and maximizing parking space efficiency during live events. The fast-paced environment requires adaptability and a proactive approach to guest assistance.
Part-time employees enjoy benefits such as a 401(k) savings plan with matching contributions, providing valuable retirement planning options even with flexible hours. This setup supports those balancing work with other commitments.
Atlanta’s bustling event scene keeps demand steady for parking roles, especially at premier venues like State Farm Arena. Candidates with prior experience and excellent customer skills often find strong hiring opportunities amid ongoing event schedules.
While no strict certifications are mandated, familiarity with parking management technology and cash handling procedures enhances employability. Local employers appreciate candidates who demonstrate reliability and the ability to manage busy event-day parking efficiently.
Yes, working under Dallas Convention Center at State Farm Arena provides exposure to high-profile events and a chance to develop guest service skills in a dynamic environment. The company values diversity and inclusivity, fostering a supportive work culture.
This role combines security responsibilities with premium guest interaction, requiring vigilance and courteous service during large-scale events. The emphasis on maintaining a professional appearance and managing cash handling sets it apart.
The position offers a competitive hourly rate between $17.00 and $19.00, reflecting the responsibilities and physical demands associated with managing parking during major events at a top-tier venue.
Daily duties include directing guests to available spots, handling cash securely, responding promptly to inquiries or complaints, and ensuring smooth lot entry control. This role requires multitasking and maintaining a neat, professional presence throughout shifts.