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Nautilus Insurance Company

Technical Claims Specialist

Company : Nautilus Insurance Company

Location : Houston, TX, 77042

Job Type : Full Time / Part Time

Date Posted : 10 January 2026

Company Details

Berkley Oil & Gas, (a W.R. Berkley Company) is an insurance underwriting manager providing unique property and casualty products and risk services to customers engaged in the energy sector.  Our customers recognize the importance of the expertise we provide and appreciate the opportunity to work with professionals who understand their business.  We are in turn committed to delivering innovative products and exceptional service to them, our valued agents and brokers, Berkley Oil & Gas is dedicated in its efforts to be well-informed of the changing dynamics of the industry; support industry efforts to minimize and mitigate risks and hazards in the ‘oil patch’, and to constantly seek ways to improve our products and services to meet customer needs.

Company URL: https://berkleyoil-gas.com/

The company is an equal opportunity employer.

Responsibilities

The Technical Claims Specialist position will be responsible for handling, negotiating and resolving first and third party commercial general liability, property, Inland Marine and automobile bodily injury and property damage claims to conclusion. This position may also handle worker’s compensation claims. This would include coverage verification, policy interpretation, contract interpretation, liability investigation and evaluation and negotiation of claims consistent with company policies and state regulations.

  • Conduct and manage the investigative process, while demonstrating ongoing communication with the customer and relevant internal and external parties.
  • Documenting files to include all key activities, contacts made, statements taken, including a full outline covering all aspect of the claim requirements for resolution.
  • Demonstrate understanding of medical terms, medical treatment and injury descriptions.
  • Recognition and evaluation of potential damages related to injuries.
  • Manage the claim authorization process.
  • Conduct complete investigation of losses through appropriate techniques including interviews, recorded statements, documentation/data gathering and securing/preserving evidence.
  • Evaluate compensability and exposure; identify subrogation opportunities or suspicious claims. Prepare timely, concise reports and state filings as required by the jurisdiction.
  • Promptly establish and maintain accurate reserves. Adhere to state regulatory compliance requirements.
  • Verify, analyze, and correctly apply coverage.
  • Develop strategy and negotiate claims to a timely conclusion, properly applying state compliance and company policies and procedures.
  • Develop a resolution plan (e.g. pay, deny, dispute) based upon analysis of the facts, defenses, compensability, and statutory/case law.
  • Keep policyholders, underwriting and agents advised of file status and other matters as required.
  • Participation in presentations, meetings, or visits to agents, policyholders, prospective accounts and other groups related to claims resolution, service or technical issues.
  • Successfully complete relevant continuing education as required.

Qualifications

  • Minimum of 7 years of multi-line experience
  • Must possess a current Texas claims adjuster licenses; additional licenses a plus.
  • Multi-jurisdictional experience preferred.
  • Familiarity with Contractual Risk Transfer concepts and anti-indemnity laws
  • Ability to follow detailed procedures and ensure accuracy in documentation and data.
  • Excellent written and verbal communications; with ability to listen well.
  • Recognizes differences in opinions and misunderstandings and encourages open discussion while working towards resolution.
  • Accepts individual responsibility for all actions taken. Holds self and others accountable to the organization and stakeholders.
  • Excellent organizational skills; ability to prioritize workload
  • Ability to think critically and solve problems, including the ability to interpret related documentation
  • Strong negotiation skills leading to best claim outcomes
  • Demonstrate proficiency in computer programs, such as Microsoft Word, Outlook and Excel

Education Requirement

  • Bachelor’s Degree required or equivalent work experience.

Additional Company Details

We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role include: • Base Salary Range: $90,000 – $140,000 • Eligible to participate in annual discretionary bonus. • Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. The application window for this role is estimated to be open through January 30, 2026, but may be extended, if necessary, please submit your application as soon as possible prior to January 30, 2026.

Sponsorship Details

Sponsorship not Offered for this Role

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Frequently asked questions

Working as a Technical Claims Specialist in Houston, especially within the oil and gas industry, demands deep knowledge of commercial general liability and property claims linked to energy risks. Unlike generic claims roles, this position requires understanding complex contractual risk transfers and state-specific regulations impacting claims resolution.

Mastering multi-line claims handling, sharp negotiation skills, and proficient interpretation of policies are key. Building familiarity with medical terminology and liability investigation techniques will boost your effectiveness, preparing you for leadership roles or senior claims positions in specialized fields like energy insurance.

At Nautilus Insurance, Technical Claims Specialists engage in thorough investigations and tailor resolutions to complex energy sector claims, balancing regulatory compliance with customer communication. Their role is pivotal in mitigating risks inherent in oil & gas, ensuring claim outcomes align with both company standards and state laws.

Possessing a current Texas claims adjuster license is mandatory, with additional multi-jurisdictional licenses enhancing your candidacy. Knowledge of anti-indemnity laws and contractual risk transfer concepts further distinguishes candidates, reflecting Nautilus Insurance’s commitment to regulatory compliance and specialized expertise.

Candidates can anticipate a competitive base salary between $90,000 and $140,000 annually. This range reflects the role's complexity within the energy insurance market, combined with experience, education, and negotiation skills relevant to Houston’s dynamic claims environment.

Houston's strong energy industry presence elevates demand for technical claims expertise, making competition intense but rewarding. Candidates with multi-line experience and Texas licenses tend to stand out, benefiting from local hiring trends favoring specialized claims professionals in the oil and gas insurance niche.

Houston’s collaborative yet fast-paced professional environment encourages proactive communication and decisive claim negotiations. Nautilus Insurance specialists often engage directly with clients and agents, reflecting the city’s emphasis on relationship-building within the technical claims process.

Complex liability issues, contract interpretation nuances, and evaluating injury-related damages are common hurdles. Specialists must navigate regulatory compliance, identify subrogation opportunities, and manage multi-party interests effectively to reach timely, equitable resolutions.

Understanding medical terms enables accurate injury assessment and damage evaluation, critical for compensability decisions. It enhances communication with medical providers and supports thorough documentation, ensuring claims are resolved appropriately within legal and company guidelines.

Nautilus encourages continuous learning through relevant continuing education and exposure to multi-jurisdictional claims. Their comprehensive benefits and performance bonuses create a supportive environment, fostering skill advancement and long-term professional development in technical claims.

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