Risevoic
Patient Service Assistant
Company : Catholic Health Initiatives
Location : Auburn, WA, 98002
Job Type : Full Time / Part Time
Date Posted : 26 December 2025
Job Summary and Responsibilities
Virginia Mason General Gynecology is seeking a Medical Assistant Registered in our ambulatory clinic. The Medical Assistant Registered is responsible for assisting the medical and nursing staff by performing clerical and clinical support tasks as directed. Responsibilities include, coordinating schedules for patients and providers, and other clinical tasks that support our providers in patient care.
Additional responsibilities include patient flow, rooming and taking medical histories. Our Medical Assistant Registered contribute to the strength of our Team Medicine approach to collaborative medicine and benefit from the changes enacted through our Virginia Mason Production System, a model that has transformed health care by providing patients with easier access to care, reducing errors, and continuously innovatingpatient safety and quality that has been adopted by other organizations here and abroad.
Join us, and find out how many ways Virginia Mason offers customer service professionals the chance to focus on what really matters - our patients.
Job Requirements
We require:
- High School diploma or GED
- 6 months experience in a medical office/clinic or graduation from an accredited Medical Administrative Assistant, Nursing Assistant or Medical Assistant Program.
- Ability to obtain Medical Assistant Registered (MA-R) through the State of Washington, sponsored by Virginia Mason.
- Medical Assistant Registered (MA-R) through the State of Washington, sponsored by Virginia Mason, required within 60 days of hire
- Knowledge of medical terminology
- Professional demeanor with a positive, upbeat attitude, strong communication skills
- Excellent organizational and interpersonal communications.
- Detail oriented with ability to multi-task. Capable to work independently with minimal supervision.
- Ability to effectively present information and respond to questions from administrative and clinical staff, leaders, patients and physicians
Preferred:- Associates degree or equivalent
Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. With a wide range of perks that includes comprehensive compensation and benefits, continuing education and support, and the opportunity to live in one of the most livable cities in the country, you will find that this customer services opportunity with Virginia Mason is one worth taking.
We are an equal opportunity/affirmative action employer.
Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region.
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Frequently asked questions
In Auburn, WA, obtaining the Medical Assistant Registered (MA-R) certification through Washington State is essential for Patient Service assistants. This certification ensures compliance with local healthcare standards and enhances your eligibility for roles within hospitals and clinics like Catholic Health Initiatives.
The Puget Sound region shows steady demand for Patient Service roles, especially with integrated health systems like Virginia Mason Franciscan Health. While competition exists, possessing clinical experience and state certification can significantly improve your chances of securing a position.
Emphasize strong communication, multi-tasking ability, and familiarity with medical terminology. Demonstrating experience in coordinating patient schedules and clinical support tasks reflects well on your suitability for Patient Service positions in hospital or clinic environments.
Yes, many Patient Service Assistants transition into specialized clinical roles or supervisory positions by acquiring further certifications or degrees. In organizations like Catholic Health Initiatives, continuing education is encouraged, facilitating career growth within healthcare.
Catholic Health Initiatives fosters a collaborative environment where Patient Service staff receive training, access to innovative healthcare models, and support to enhance patient flow and care quality, ensuring a rewarding work experience.
Virginia Mason offers comprehensive benefits including continuing education, competitive compensation, and a supportive culture. Being part of a leading health system in Western Washington means access to resources that enrich both professional and personal life.
Patient Service Assistants in Auburn generally earn between $38,000 and $45,000 annually, depending on experience and certifications. Salaries at major employers like Catholic Health Initiatives often include benefits that add significant value.
Daily tasks often involve managing patient appointments, taking medical histories, supporting nursing staff, and ensuring smooth patient flow. This blend of clerical and clinical duties requires attention to detail and strong interpersonal skills.
While both roles support clinical staff, Patient Service Assistants focus more on patient flow and administrative coordination, whereas Medical Assistants might perform more clinical procedures. The distinction varies by facility but often involves different scopes of patient interaction.
Auburn's proximity to Seattle and Tacoma means traffic peaks during rush hours. Many healthcare workers use public transit or carpooling to navigate the region efficiently, which helps maintain punctuality in patient-centered roles.