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Housekeeping Guest Room Attendant
Company : Omni Amelia Island Resort
Location : Asheville, NC, 28804
Job Type : Full Time / Part Time
Date Posted : 6 January 2026
Location
Omni Grove Park Inn & Spa
The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.
Omni Grove Park Inn and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.
Job Description
This position is responsible for maintaining a high standard of cleanliness in each guest room. Guest Room Attendants refresh rooms for guests who are continuing their stay, as well as, thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in. Full time position paying $18.00 Per hour
Responsibilities
- Thoroughly clean guest rooms including: making beds, cleaning bathrooms, vacuuming, and dusting
- Restock and replace used items within guest rooms
- Communicate clean status of each room upon completion
- Remove room service trays and tables from guest rooms
- Stock supply cart and ensure that it is neat and well organized at all times
- Check all equipment prior to and after use to ensure that it is in good working order
- Respond to all hotel guests efficiently and in an appropriately friendly manner
Qualifications
- Strong attention to detail
- Strong customer service skills
- Ability and willingness to stand for 8 hours at a time
- Ability and willingness bend, stretch, reach, and push up to 20 lbs.
- Ability and willingness to work a varied schedule which includes working on weekends and holidays
- Previous cleaning experience required
- Previous experience in hotel housekeeping preferred
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Frequently asked questions
Asheville's hospitality sector is vibrant, making housekeeping guest room attendant roles moderately competitive. Local resorts and hotels prioritize candidates with prior cleaning experience and strong customer service skills, so standing out involves demonstrating reliability and attention to detail specific to guest room upkeep.
While formal certifications aren't strictly required in Asheville, courses in hospitality hygiene, safety protocols, or customer service can enhance your profile. Employers like Omni Amelia Island Resort appreciate associates who bring knowledge of sanitation standards and guest interaction best practices.
Daily duties include meticulous cleaning of guest rooms, replenishing supplies, managing room service tray removal, and ensuring equipment functionality. Attention to guest requests and maintaining a well-organized supply cart are also essential to uphold the resort’s reputation for exceptional service.
Strong observational skills for spotting cleanliness issues, physical endurance for extended standing, and excellent interpersonal communication for guest interactions are vital. Familiarity with hotel room layouts and the ability to efficiently restock and organize supplies also contribute to success in this role.
Omni offers comprehensive training and mentoring programs fostering skill development and career advancement. Their culture emphasizes respect and empowerment, encouraging attendants to refine service techniques and pursue long-term hospitality industry opportunities.
Omni combines historic charm with modern luxury, expecting attendants to uphold AAA four-diamond standards. The position demands meticulous care reflecting the resort's prestige, alongside opportunities to work in a dynamic environment featuring amenities like award-winning spas and scenic mountain views.
This full-time role offers $18.00 per hour, which aligns well with Asheville’s hospitality pay scale. The compensation reflects the demanding nature of the job, including physical stamina and varied scheduling, while supporting a competitive living standard in the area.
Be ready for long periods of standing, frequent bending, reaching, and lifting up to 20 pounds. Building stamina and flexibility is essential to handle the fast-paced cleaning cycles and supply restocking that keep guest rooms pristine and ready for new arrivals.
Yes, hospitality operations run daily including weekends and holidays, requiring attendants to have flexible availability. This ensures consistent guest satisfaction and smooth room turnover in busy periods typical of resorts like Omni Amelia Island.
Attendants are expected not just to clean but to engage warmly with guests, addressing needs promptly while maintaining a polished presence. This personal touch complements the resort's legacy of southern charm and high service standards, enriching each visitor’s stay.