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Prime Healthcare Services

Insurance Verification Specialist

Company : Prime Healthcare Services

Location : Dallas, TX, 75234

Job Type : Part Time

Date Posted : 8 January 2026

Overview

We are seeking an Insurance Verification Specialist, sometimes referred to as a Hospital Insurance Verifier and Financial Counselor in our Admitting Department. The Insurance Verification Specialist or Insurance Verifier/Financial Counselor verifies patient insurance eligibility and benefits, determines financial responsibility, and communicates this to patients before procedures. The Hospital Insurance Verifier assist patients with payment arrangements and refer eligible individuals to assistance programs or discounts. Additionally, Insurance Verifiers collaborate with Case Management to secure necessary authorizations and maintain clear communication throughout the process.  

Shift’s Available:  Days  

Employment Type: Part-Time

Hours: 8-hour – 8:00am to 5:00pm 

Location: Dallas Medical Center – Farmers Branch, TX

Here are some of the benefits of working at Prime Healthcare: 

  • Health, dental, and vision insurance options 
  • Paid vacation, sick time and holidays 
  • Bereavement leave, FMLA and other leave options 
  • Employer 401K options 
  • Tuition reimbursement options  
  • Life, disability, and other insurance options 
  • Many other amazing benefits 

Responsibilities

Essential Duties and Responsibilities (includes, but not limited to): 

  • Verify patients’ insurance coverage and benefits thoroughly prior to hospital admission or scheduled procedures to ensure accurate billing and eligibility 
  • Assess and determine patient financial responsibility based on insurance details and communicate this information clearly to both patients and hospital staff 
  • Coordinate the pre-authorization and insurance approval process to ensure all necessary approvals are secured before services are provided 
  • Maintain and update accurate patient insurance and demographic information within the hospital’s electronic health record system to support smooth admissions and billing 
  • Guide and assist patients in accessing available financial assistance programs, answering billing questions, and resolving insurance-related concerns to ease their hospital experience 

Qualifications

Before we go any further, we do have some deal-breakers. You must have:  

  • Knowledge of standard insurance companies and verification requirements.
  • Well versed in authorization processes for all payers.
  • Ability to multi-task, prioritize needs to meet required timelines.
  • Analytical and problem-solving skills.
  • Customer Services experience required.
  • High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).
  • Employment Status

    Part Time > 59

    Shift

    Days

    Equal Employment Opportunity

    Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

     #LI-MM5

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    Frequently asked questions

    Dallas has a diverse network of insurance companies, including regional providers unique to Texas. An Insurance Verification Specialist here must navigate these local payers’ policies and authorization requirements, which can differ from other states, making local expertise crucial for accurate eligibility verification.

    Dallas healthcare centers, including Prime Healthcare Services, show steady demand for insurance verification specialists due to high patient volumes and complex insurance plans. Part-time opportunities are common, and candidates with familiarity in Texas-specific insurance regulations enjoy a competitive edge in this market.

    Strong attention to detail in insurance benefit interpretation, proficiency with electronic health record systems, and effective communication with patients and staff are essential. Specialists must also skillfully handle multiple verification processes simultaneously to ensure timely pre-authorization and reduce admission delays.

    Progression often leads to roles in healthcare billing management, insurance claims analysis, or case management coordination. Developing expertise in insurance authorization and patient financial counseling can open doors to supervisory positions or specialized insurance advisory roles within medical facilities.

    Prime Healthcare Services integrates insurance verification with patient support, empowering specialists to guide individuals through payment options and assistance programs. This dual focus ensures patients understand their financial responsibilities upfront, reducing billing confusion and fostering trust during the admission process.

    Proficiency with the hospital’s EHR system is vital, as it streamlines updating insurance and demographic data, facilitating smooth admissions and accurate billing. Candidates adept at navigating these platforms contribute to efficient workflow and minimize errors in insurance verification.

    In Dallas, part-time Insurance Verification Specialists typically earn between $18 and $24 per hour depending on experience and certifications. This reflects local market trends where healthcare facilities balance competitive pay with flexible scheduling in administrative healthcare roles.

    Many believe insurance verification is purely clerical, but it actually requires analytical thinking to interpret coverage nuances and authorization rules. Additionally, strong communication skills are crucial since specialists often clarify complex insurance details with patients and clinical teams.

    Yes, Prime Healthcare offers a comprehensive benefits package including health, dental, vision insurance, tuition reimbursement, and a 401k plan. Even part-time staff can access many benefits, supporting both professional growth and personal well-being.

    Prime Healthcare emphasizes a patient-centered approach, combining insurance verification with personalized financial counseling. This holistic responsibility, plus access to robust employee benefits and a supportive work culture, distinguishes their offering in Dallas’s competitive healthcare environment.

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