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Manager II, Transportation
Company : Chick-fil-A Supply
Location : Winter Haven, FL, 33884
Job Type : Full Time
Date Posted : 2 January 2026
Overview
The Transportation Manager will lead the execution of safe, effective, and efficient outbound transportation at the new Chick-fil-A Supply Distribution Center (DC) in Winter Haven, FL (4050 Logistics Parkway, Winter Haven, FL 33884). The Transportation Leader will have the opportunity to refine and improve outbound transportation procedures and service standards for the operation, helping drive continued innovation at an operation like no other in the food service industry. Most importantly, this person will lead in a way that supports Chick-fil-A’s vision and strategy while embodying the corporate purpose.
This position requires a leader who can call upon a diverse range of skills and experiences to support overall operations. The role is highly interdependent with the other divisions of the distribution center and Chick-fil-A Supply Services, requiring the Transportation Leader to foster relationships with a wide range of people to execute their responsibilities. This calls for a dynamic leader who has a heart for service and compassion coupled with a mind for effectively supporting the management of the business. Furthermore, this role will be uniquely challenged with their participation in the stand up of a brand-new DC and the testing and refinement of a new facility implementation playbook to assist in the stand up of future facilities.
About Chick-fil-A Supply
Chick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit cfa-supply.com.
Responsibilities
As the transportation manager, you will lead a team of supervisors, drivers, and navigators to ensure the on-time, safe and affordable delivery of product to Restaurants. In addition to leading the training and development of supervisors, drivers, and navigators, you will instill a culture of safety, engagement and positivity that reflects Chick-fil-A Supply values and serves Restaurant Operators.
Your other duties will include:
• Improving upon and executing outbound transportation procedures and service standards
• Assessing the cost and performance of current and alternative outbound transportation procedures and service standards
• Leading resource planning for outbound transportation staff and communicating to staffing lead
• Leading daily scheduling for outbound transportation and coordinating backhaul
• Working with the safety leader to ensure compliance of outbound transportation with federal, state and local government regulations (e.g., driver logs, DOT regulations, etc.)
• Supporting regulatory and internal audits of operations
• Evaluating operational results and communicating those results to DC leadership
• Coordinating with service providers
• Defining and communicating outbound transportation equipment needs (e.g., tractors and trailers)
• Defining key performance indicators (KPIs) for outbound transportation and delivery service
• Balancing the needs of the Operator with the capabilities of the operation
• Managing the budget of outbound transportation at the DC
• Supporting Chick-fil-A vision and strategy
• Driving innovation in the distribution center operation
• Utilizing and managing TMS, Telematics & proprietary Delivery Applications
• Completing other activities as deemed valuable by management
Minimum Qualifications
· 7+ years of experience in outbound distribution operations, transportation, food distribution, and/or private fleet responsibility
· Strong aptitude to think critically, solve problems, and drive improvements in a professional and respectful manner
· Demonstrated functional knowledge and expertise in distribution, including outbound transportation procedures and regulations, routing, transportation equipment, performance metrics, and supplier management
· Working knowledge of innovations in supply chain and outbound transportation and equipment
· Knowledge of and ability to ensure compliance with general safety standards, quality specifications, and governmental requirements
· Ability to work a swing shift and be present to lead your team at night at least 50% of the time
· Exceptional organization, attention to detail, and communication skills
· Strong ability to negotiate and resolve conflict by navigating confrontational situations to ensure all parties are treated with honor, dignity, and respect
· Proficient in Microsoft Word, Excel, Outlook, and Access; experience with ERP, WMS, and TMS solutions
Preferred Qualifications
- 10+ years of leadership experience in a distribution or manufacturing with outbound transportation, food distribution, and private fleet responsibility
- Experience with private fleet operations
- Experience in a start-up environment
- Demonstrated success in operations and people leadership
Minimum Years of Experience
7Travel Requirements
20%Required Level of Education
High School DiplomaPreferred Level of Education
Bachelor's DegreeRelated Jobs
Aurora, CO
Frequently asked questions
A Manager II, Transportation must excel in strategic planning, team development, and operational oversight. Strong communication and conflict resolution skills are vital to foster collaboration among supervisors and drivers, ensuring smooth outbound logistics. Mastery in safety regulations and cost management further distinguishes successful candidates in this role.
Success is often gauged through on-time delivery rates, adherence to safety protocols, and cost efficiency. Monitoring key performance indicators like route optimization and driver performance helps refine outbound procedures. Maintaining positive team morale and smooth coordination with service providers also reflect operational excellence.
Progression paths often lead to senior logistics director roles or regional operations management. Gaining expertise in fleet optimization, technology integration like TMS, and cross-functional leadership can open doors to executive positions overseeing supply chain strategy at larger scales.
Certifications such as DOT compliance training, OSHA safety credentials, and logistics-focused qualifications like Certified Transportation Professional (CTP) are highly regarded. These credentials align with Florida's regulatory environment and improve candidates' eligibility for leadership roles.
Winter Haven's growing logistics sector intensifies competition for experienced managers. Candidates with a blend of private fleet oversight, regulatory knowledge, and operational innovation tend to stand out. Networking within local supply chain groups can also improve hiring chances.
Chick-fil-A Supply emphasizes servant leadership and care, encouraging managers to cultivate positivity and engagement within their teams. This culture shapes responsibilities to include not only operational efficiency but also fostering an environment of respect and collaboration aligned with corporate values.
Launching a new DC entails testing and refining logistics playbooks, coordinating cross-divisional teams, and adapting to evolving operational demands. The role demands agility in problem-solving and the ability to innovate while maintaining compliance with safety and regulatory standards.
Transportation Managers at this level in Winter Haven typically earn between $75,000 and $95,000 annually, depending on experience and expertise. Salary reflects responsibilities including fleet management, regulatory compliance, and team leadership in a specialized food service logistics context.
Winter Haven's logistics roles often demand hands-on leadership due to the area's expanding distribution hubs. Compared to larger cities like Miami, managers here may encounter more startup-like environments requiring versatility, while maintaining rigorous safety and efficiency standards.
Recruiters prioritize candidates with 7+ years in outbound distribution or private fleet management, strong regulatory knowledge, and proficiency with transportation software like TMS. Leadership experience combined with a commitment to Chick-fil-A's culture of care enhances candidacy.