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House Attendant
Company : Highgate
Location : Erie, PA, 16565
Job Type : Full Time / Part Time
Date Posted : 7 January 2026
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Fairfield Inn Erie
2082 Interchange RoadErie, PA 16565Overview
The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).
Responsibilities
- Buff marble floors daily according to hotel standards.
- Shampoo carpets in the public areas according to hotel standards.
- Shampoo furniture as needed.
- Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
- Handle items for "Lost and Found" according to hotel standards.
- Clean guestrooms as needed.
- Have knowledge of and assist in all emergency procedures.
- Maintain hotel equipment in proper working order.
- Maintain storage of hotel equipment in proper area.
- Complete special projects as assigned by the Housekeeping Manager.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
House Attendants in Erie often engage in physically intensive tasks like lifting up to 100 pounds and standing for long shifts. This level of activity shapes their daily workflow, requiring stamina and adherence to safety practices to maintain efficiency while meeting hotel cleanliness standards.
Entry-level House Attendants can build hospitality skills that open pathways to supervisory roles or specialized cleaning and maintenance positions. Experience with hotel operations at places like Highgate can enhance prospects for advancement into management or guest services.
House Attendants focus on maintaining guest room and public area cleanliness, requiring expertise in floor care, furniture shampooing, and luggage assistance. Unlike dining or store attendants, their role demands familiarity with hotel emergency procedures and equipment upkeep.
Highgate emphasizes innovation and guest satisfaction, so House Attendants are expected to uphold high cleanliness standards and display courteous communication. Their role supports a seamless guest experience aligned with Highgate's reputation for hospitality excellence.
House Attendants at Fairfield Inn Erie must balance meticulous cleaning with prompt guest service, often handling express checkouts and lost and found items. This dual focus reflects Highgate’s integration of traditional housekeeping with personalized guest assistance.
Erie’s hospitality sector sees moderate demand for House Attendants, with competition influenced by local tourism trends. Candidates with prior hotel experience or strong communication skills generally have an advantage when applying to employers like Highgate.
While not mandatory, Erie-area hospitality courses focusing on customer service and safety can enhance a House Attendant’s profile. Such credentials demonstrate commitment to quality and can differentiate applicants within Highgate’s hiring process.
House Attendants in Erie usually earn between $11 to $15 per hour, depending on experience and hotel standards. Highgate offers hourly pay consistent with industry norms, often complemented by opportunities for shift differentials and performance incentives.