Dairy/Frozen Assistant
Company : Natural Grocers
Location : Santa Fe, NM, 87505
Job Type : Full Time
Date Posted : 14 January 2026
Salary Range
USD $19.00/Hr. -Overview
The Job in a Nutshell:The Dairy/Frozen Assistant is responsible for assisting the Dairy/Frozen Manager in the successful operation and profitability of the Dairy/Frozen department. Applications are accepted by the date below, which may be updated if the hiring timeline is extended.12/02/2025
Responsibilities
Main Ingredients:
Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.
Qualifications
Recipe for Success:
This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to him/her by their Manager and/or other Store Support Center manager that might not be listed in this job description.
Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:
All Crew Members
- Birthday Bonus Pay
- Vitamin Bucks (up to $2,080 earned as store credit annually)
- Holiday Pay for 5 Holidays – Stores Closed
- Paid Time Off (sick days and vacation) that Increases with Tenure
- Paid Nutrition Education
- good4u Crew Member Discount
- {N}power Program (customer appreciation and rewards program)
- Regular, Scheduled Pay Increases
- Advancement Opportunities and Career Development
- Health and Wellness Program
- Employee Assistance Program (EAP)
- Employee Referral Program
Full-Time Crew Members (30+ hours/week)
- Medical, Dental and Vision Insurance
- Paid Parental Leave
- Paid Medical Leave (through company paid short-term disability insurance)
- Company Paid Short-Term Disability Insurance
- Company Paid Life Insurance
- Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
- Retirement Savings Plan (401k) with discretionary Company Match
- Healthcare and Dependent Care Flexible Spending Account (FSA)
- Health Savings Account (HSA) with Company Match
Diversity Statement
At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.
At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.
Physical Capabilities and Environmental Demands:
N = Never
O = Occasional; 1-33% of time
F = Frequent; 34-66% of time
C = Constant; 67-100% of time
Physical Requirements:
- Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.
- Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
- Must be able to occasionally use the computer for data entry and use of mouse.
- Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
- Must be able to frequently to reach above chest.
- Must be able to occasionally sit, squat, kneel, and climb as needed.
Environmental Requirements:
- Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
- Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.
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Frequently asked questions
Santa Fe's unique food culture and emphasis on natural products influence the Dairy/Frozen assistant role, requiring familiarity with local preferences for organic and specialty dairy items. Additionally, the area's seasonal demand patterns and community-driven grocery shopping habits shape daily responsibilities and customer engagement.
In New Mexico, food safety certifications such as ServSafe are highly valued for Dairy/Frozen assistants to comply with state regulations. Employers like Natural Grocers often expect candidates to maintain up-to-date food safety training, which ensures product quality and customer safety in this region.
Strong customer service aptitude, inventory management, and attention to detail are key for a Dairy/Frozen assistant. Proficiency with inventory software and the ability to maintain product freshness while supporting profitability through effective stock rotation and merchandising are essential skills.
Dairy/Frozen assistants can progress to department manager roles or broader store leadership positions by demonstrating expertise in inventory control, team supervision, and margin management. Career growth often involves gaining experience across multiple departments and developing strong operational knowledge.
Besides stocking and merchandising, Dairy/Frozen assistants often handle complex tasks like managing shrink, conducting product demos, and assisting with cash register duties. They also play a vital role in training colleagues, ensuring compliance with health standards, and supporting store opening and closing procedures.
Natural Grocers offers comprehensive benefits such as paid nutrition education, vitamin bucks store credit, and a strong emphasis on crew well-being. Their commitment to diversity and inclusion fosters a supportive environment, which distinguishes their Dairy/Frozen assistant roles from competitors.
At Natural Grocers, assistants must balance maintaining high product quality standards with educating customers on nutrition. The store’s focus on natural and organic products means staying current with health-supportive knowledge and managing inventory with a strong sense of urgency during busy community events.
The position offers a starting wage around $19.00 per hour, reflecting Santa Fe’s market rates for grocery roles. This competitive pay aligns with the responsibilities of maintaining inventory, customer service, and supporting department profitability in a natural foods retail environment.
Santa Fe’s grocery sector tends to favor candidates with at least a year of retail or grocery experience, especially those familiar with natural food products. However, motivated entry-level applicants with strong customer service skills and willingness to learn can also find opportunities.