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Dairy/Frozen Assistant
Company : Natural Grocers
Location : Helena, MT, 59601-0552
Job Type : Full Time
Date Posted : 14 January 2026
Salary Range
USD $19.00/Hr. -Overview
The Job in a Nutshell:
The Dairy/Frozen Assistant is responsible for assisting the Dairy/Frozen Manager in the successful operation and profitability of the Dairy/Frozen department.
Applications are accepted by the date below, which may be updated if the hiring timeline is extended.
12/04/2025
Responsibilities
Main Ingredients:
Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.
Qualifications
Recipe for Success:
This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to him/her by their Manager and/or other Store Support Center manager that might not be listed in this job description.
Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:
All Crew Members
- Birthday Bonus Pay
- Vitamin Bucks (up to $2,080 earned as store credit annually)
- Holiday Pay for 5 Holidays – Stores Closed
- Paid Time Off (sick days and vacation) that Increases with Tenure
- Paid Nutrition Education
- good4u Crew Member Discount
- {N}power Program (customer appreciation and rewards program)
- Regular, Scheduled Pay Increases
- Advancement Opportunities and Career Development
- Health and Wellness Program
- Employee Assistance Program (EAP)
- Employee Referral Program
Full-Time Crew Members (30+ hours/week)
- Medical, Dental and Vision Insurance
- Paid Parental Leave
- Paid Medical Leave (through company paid short-term disability insurance)
- Company Paid Short-Term Disability Insurance
- Company Paid Life Insurance
- Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
- Retirement Savings Plan (401k) with discretionary Company Match
- Healthcare and Dependent Care Flexible Spending Account (FSA)
- Health Savings Account (HSA) with Company Match
Diversity Statement
At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.
At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.
Physical Capabilities and Environmental Demands:
N = Never
O = Occasional; 1-33% of time
F = Frequent; 34-66% of time
C = Constant; 67-100% of time
Physical Requirements:
- Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.
- Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
- Must be able to occasionally use the computer for data entry and use of mouse.
- Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
- Must be able to frequently to reach above chest.
- Must be able to occasionally sit, squat, kneel, and climb as needed.
Environmental Requirements:
- Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
- Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.
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Frequently asked questions
Helena's grocery sector is steadily growing, with Natural Grocers among key employers seeking Dairy/Frozen assistants. While demand is moderate, candidates with retail or natural foods experience often stand out. The local market values reliability and customer service skills, making well-prepared applicants more likely to secure interviews.
Expect frequent lifting of products between 10-50 lbs, with occasional team lifts for heavier items. Roles involve constant standing, bending, and shelf stocking. The environment includes exposure to cold storage areas and handling sharp tools, requiring stamina and adherence to safety protocols for both employee and customer wellbeing.
Montana mandates food safety training for grocery workers handling perishables, so passing a state-recognized food handler course is essential. Staying current with certification renewals ensures compliance, aligning with Natural Grocers' standards for maintaining safe dairy and frozen product handling.
This role uniquely blends hands-on customer interaction and behind-the-scenes inventory oversight. Assistants support the manager in ordering, shrink control, and merchandising while prioritizing friendly, informative service, fostering a positive shopping environment that drives sales and customer loyalty.
Starting as an assistant opens pathways to department manager roles with increased leadership responsibilities. Natural Grocers promotes from within, offering career development and training programs that can expand skills in inventory control, team supervision, and operational profitability.
Natural Grocers schedules Dairy/Frozen assistants for 40 hours weekly, including weekends and holidays, but provides predictable shifts aligned with store needs. The company fosters a supportive environment with paid time off and recognizes the importance of balancing personal commitments and career growth.
The position offers competitive pay starting at $19.00 per hour, reflecting the regional market for grocery retail roles. Compensation aligns with experience and includes benefits like holiday pay, health insurance for full-time staff, and potential bonuses, making it attractive for those pursuing quality dairy careers.
Proficiency in Microsoft Word, Excel, and Outlook is important, alongside familiarity with inventory management systems like SAP. Strong organizational skills and the ability to handle cash register functions and customer queries enhance an assistant’s effectiveness in maintaining department standards.
Helena’s community values natural and wholesome foods, so assistants often provide nutritional guidance reflecting local preferences. Seasonal product demand influences ordering and merchandising, requiring adaptability and awareness of regional buying trends to keep departments inviting and well-stocked.
Employees contribute to an inclusive culture that celebrates diverse backgrounds and perspectives. This fosters a respectful workplace where assistants collaborate across teams and engage customers with empathy, supporting Natural Grocers’ mission to offer equitable access to health and wellness products.