Medical Front Office - Patient Service Specialist

Windsor’s healthcare sector shows steady demand for patient service specialists, with multiple outpatient centers like Select Medical hiring regularly. Competition remains moderate due to local clinics expanding, making it a promising spot for candidates with solid front office medical skills.

While a high school diploma is essential, acquiring certifications such as Medical Administrative Assistant or HIPAA compliance training is valued in Windsor. These credentials enhance your profile for front office healthcare jobs by demonstrating readiness to handle insurance and patient coordination efficiently.

This role uniquely blends patient interaction with administrative duties, requiring expertise in insurance verifications, co-pay collections, and clear communication with healthcare partners. Strong multitasking and empathy skills set these specialists apart in managing smooth patient experiences.

Balancing patient scheduling, managing payer approvals, and coordinating with attorneys or insurance entities often create complex workflows. Specialists must efficiently juggle these tasks while maintaining a welcoming front desk atmosphere, ensuring no delays disrupt patient care.

Absolutely. Starting in this position provides foundational knowledge of clinical services and healthcare operations. Many professionals progress to roles like medical office manager or clinical services specialist by leveraging hands-on experience and additional certifications.

Select Medical supports part-time employees with benefits like a 401k after 1,000 hours, plus access to an Employee Assistance Program. This approach fosters well-being and financial security even in non-full-time schedules, which is somewhat rare among local outpatient centers.

Patient service specialists at Select Medical work closely with operational leaders and business development teams, acting as communication hubs between patients, insurers, and legal parties. This integration enhances the care continuum by ensuring seamless administrative support.

Starting pay for medical front office positions in Windsor typically ranges from $16 to $19 per hour, depending on experience and certification. Select Medical offers $17 per hour as a base, aligning well with local market standards for patient service specialists.

The position follows a set Monday to Thursday schedule from noon to 7 pm, which suits those seeking consistent part-time hours. While not fully flexible, this timing supports work-life balance and matches patient flow patterns in outpatient therapy centers.

Effective communication requires clarity when explaining visit procedures, insurance details, and appointment follow-ups. Specialists must also handle diverse patient needs sensitively, often coordinating with translators and insurance reps, crucial for Windsor’s multicultural patient base.