Executive Steward | Full-Time | Iowa Events Center & Wells Fargo Arena

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Executive Steward is responsible for effective supervision and operation of the kitchen stewarding team and the back of house team including event support, cleaning, kitchen safety, employee training and supervision and any other tasks assigned by the Sous Chef. Oversee the daily sanitation and cleaning of all equipment and smallwares in accordance with federal, state and local health regulations and OVG Hospitality’s policies. This role requires that the employee maintain excellent attendance and be available to work a variable event-driven schedule including evenings and weekends. Outstanding interpersonal skills and self-direction required.

This role pays an annual salary of $55,000-$65,000

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until December 31, 2025.

Responsibilities

• Responsible for interviewing, hiring, coaching, supervising, directing, developing and mentoring staff of kitchen stewarding employees and dish-room operations.
• Supervises all breakdown and end of shift activities, overseeing daily productivity through the end of shift.
• Provides leadership and support to the entire stewarding staff, including Catering Stewards & Kitchen Stewards.
• Provides employee relations support and maintain consistent daily communication with Executive and Sous Chefs.
• Provides daily direction and leadership to Kitchen Stewards through communication, shift meetings and maintaining an organized form of communicating that direction.
• Ensure the dish room is clean and organized.
• Assist with organization and putting equipment away.
• Maintains a positive and compliant employee relations climate. Promotes support and communication with the entire staff. Rapidly solves problems.
• Immediately notify management of any escalated employee situations or safety concerns.
• Deliver employee discipline as directed by the Executive Chef.
• Assist with moving equipment from the event floor to the dish room as required.
• Ensures compliance with health, sanitation, safety and employment regulations by clearly communicating and reinforcing standards procedures to all staff.
• Assist as required with kitchen duties such as prepping for events, firing food for events and assist with plate up.
• Must be able to use knives safely and accurately while assisting in the kitchen.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent preferred.
• Five or more years’ experience in a full-service restaurant, events venue or similar field.
• One year of experience leading a team of employees or demonstrated increased responsibility in a similar role.
• Computer skills including basic typing ability and basic experience with Windows.
• Excellent communication skills and active listening skills with all staff members
• Ability to develop results-oriented staff and develop needed skills for effective job performance through training, evaluation, motivation, coaching and counseling.
• Positively distribute responsibility to others to meet company objectives and desired outcomes.
• Ability to be self-directed while working in a team-oriented environment.
• Ability to work a flexible schedule including mornings, nights, weekends and shifts exceeding 8 hours.
• Ability to lift, push and/or pull 50 pounds or more without assistance.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.