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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Desoto, TX, 75115
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Desoto's entertainment sector is growing steadily, increasing demand for approachable Greeter / Counter Desk Attendants. While competition exists, candidates who highlight hospitality skills and local availability often stand out. Networking within local venues like Bowlero can boost your chances in this niche market.
In Texas, applicants for Greeter / Counter Desk Attendant roles must be at least 18 due to alcohol service laws. While formal certifications aren't mandatory, possessing hospitality or customer service training can improve your profile, especially in entertainment venues focusing on guest experience like Bowlero.
Mastery in operating POS systems, handling cash accurately, and managing guest waitlists is crucial. Equally important is warm communication and basic troubleshooting of equipment issues, ensuring smooth daily operations and enhancing the welcoming atmosphere expected from a Counter Desk Attendant.
Absolutely. This position provides valuable frontline experience in guest relations, cash handling, and operational tasks. Such exposure often leads to advancement opportunities in event coordination, management, or specialized customer service roles within entertainment and hospitality sectors.
Bowlero emphasizes a dynamic, vibrant work environment with perks like free bowling and discounted food, enhancing job satisfaction. Their focus on experiential entertainment means attendants engage in diverse tasks beyond typical front desk duties, enriching skill development.
Bowlero integrates entertainment with hospitality, so attendants interact in lively settings involving leagues and arcade activities. This contrasts with standard retail or dining roles, offering a blend of customer service and recreational engagement unique to the brand.
Typical hourly wages for this role in Desoto hover between $11 and $14, reflecting part-time entertainment sector standards. Factors like shift timing, experience, and company incentives may influence exact pay, with Bowlero often supplementing earnings through performance bonuses.
Working at Bowlero involves constant movement—standing, walking, and occasional lifting—which requires stamina. The fast-paced, social atmosphere demands attentiveness and quick responsiveness to guest needs and equipment issues for seamless operations.
Attendants monitor pinspotter and pinsetter performance, promptly reporting malfunctions to mechanics while logging incidents accurately. This proactive approach minimizes downtime, maintaining guest satisfaction and operational flow in the bowling environment.
Yes, roles like these often require availability during evenings and weekends to align with peak customer traffic at venues like Bowlero. Flexibility in scheduling enhances job suitability for candidates balancing other commitments or seeking part-time work.