Director of People & Culture | Full-Time | Acrisure Arena

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Director of People & Culture supports all business operations by managing the organization's HR administration, strategic planning, and execution. Overall, this position is responsible for executing and managing all recruiting, onboarding, offboarding, performance management, payroll, and general HR activities for the AHL team and arena.

This role will pay an annual salary of $110,000 to $120,000 and is bonus eligible

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This job will remain open until December 31st, 2025. 

About the Venue

America’s hottest music festival destination finally has the world-class arena it deserves. Now open, Acrisure Arena provides the greater Palm Springs area of Southern California with a premiere 11,000+ capacity venue hosting the biggest artists and acts on the planet. We are #TheCoolestSpot in the desert, designed specifically for hockey and made for concerts, Acrisure Arena provides top-tier hospitality, artist amenities, and all the benefits of a modern music and sports venue to the Coachella Valley.

Responsibilities

• Overseeing and managing the employee experience lifecycle from onboarding to offboarding.
• Driving performance management processes and supporting management in employee development.
• Overseeing recruitment strategies to attract, hire and retain top talent.
• Leading succession planning and leadership development programs.
• Supporting team management by providing HR counsel, mediation, workshops, trainings, and best practices on issues such as non-performing employees and improving and developing employee skills.
• Managing and resolving complex employee relations issues and conducting objective investigations when necessary.
• Monitoring and updating company wage and salary structures/pay policies.
• Processing company payroll, including the administering of all compensation changes including bonuses, commissions, and raises.
• Leading organizational development and change management initiatives.
• Researching, developing, writing, updating, communicating, and enforcing all company policies and procedural guidelines to meet organizational values.
• Cultivating and monitoring company culture via multiple avenues, to support the attainment of the company's goals and promote employee satisfaction and retention.
• Planning and executing company events and meetings that encourage team bonding, culture diffusion and ongoing organizational learning and development.
• Serving as an extension of the OVG Corporate People & Culture team, advocating for consistent policies and practices and sharing insights and knowledge. 
• Leading, managing and developing the People & Culture team to effectively execute HR strategies, drive employee engagement, and foster a positive culture across the organization.
• Monitoring federal, state, and local legal requirements and legislation; enforcing and adhering to requirements and training and advising management on needed actions.

Qualifications

The Director of People & Culture must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skill and abilities:

• 5-7 years of proven experience in a Human Resources management role.
• Bachelor’s degree in human resources, Business or other related field.
• Strong working knowledge in all Microsoft Office Products, with a focus on advanced/ expert level skills in Word and Excel.
• SHRM, SPHR or similar certification preferred.
• Strong expertise in human resources management, leadership development and employee engagement and retention.
• Exhibited strong attention to detail, compassion, and assertiveness.
• Demonstrated strong verbal and written communication skills (grammar/ spelling).
• Ability to partner effectively with executives, department heads and teams to drive alignment and communication.
• Ability to successfully self-manage and work autonomously.
• Passion for achieving team goals and supporting other individuals and groups.
• Proven ability to lead and inspire teams, driving a position organizational culture.
• Strong working knowledge of California labor law and best practices.

Working Conditions:

• Intermittent Travel (<10% travel): Trips will require some air travel and/or overnight stay away from home for one or more nights.
• Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking through the building.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.