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Spa Concierge | FT
Company : Omni Amelia Island Resort
Location : Dallas, TX, 75202
Job Type : Full Time / Part Time
Date Posted : 14 January 2026
Location
Dallas Hotel
The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more! The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of environmental awareness and conservation in the city.
The Omni Dallas Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Dallas Hotel may be your perfect match.
Job Description
The Spa Concierge is responsible for welcoming the guest and assisiting with check-ins and reservations. Providing superior guest service in an environment of relaxation and comfort.
Responsibilities
- Prepares treatment rooms and spaces for guest arrival, including cleaning, sanitation, stocking/restocking supplies, and replacing linen.
- Greets guests & members, providing information and directions as necessary.
- Instructs guests where they may change and/or dress for Spa treatments and experiences.
- Maintain locker room in sanitary and safe condition to include shower areas, and vanities.
- Maintain all guest lounge and deck areas in neat and sanitary condition.
- Maintain Spa Garden spaces in a fashion that ensures neat, safe and sanitary conditions.
- Ensure that guests are properly checked in and out of lockers as necessary.
- Participates in periodic product inventory as directed.
- Conducts tours of the spa and related facilities.
Qualifications
- Candidate must possess excellent guest service skills and will be responsible for ensuring a quality guest experience in the Spa.
- Flexible schedule including weekends and holidays is required.
Must be able to stand for long periods of time.
Must have proper phone etiquette.
Must be open to learning computer reservation systems.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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Frequently asked questions
The Dallas hospitality sector is growing, driving up demand for spa concierge positions. As downtown Dallas revitalizes, hotels like Omni Dallas prioritize exceptional guest experiences, pushing need for skilled spa concierges who combine hospitality with wellness knowledge.
Downtown Dallas offers public transit options but rush hour traffic can cause delays. Many spa concierge staff find living nearby or using the DART light rail beneficial to avoid parking hassles and ensure punctuality for shifts at central hotels like Omni.
Strong interpersonal skills, attention to detail in maintaining spa ambiance, and multitasking between guest check-ins and inventory management stand out. Mastering reservation systems also boosts efficiency, making a spa concierge indispensable in hospitality teams.
Absolutely. Immersing yourself in daily operations and guest relations builds foundational industry insight. Many spa managers advance from concierge roles, leveraging frontline experience to lead spa teams and enhance service standards.
Spa concierges focus heavily on wellness environment upkeep, such as maintaining locker rooms and treatment areas, alongside guest check-ins. Unlike general hotel concierge roles, they blend hospitality with spa-specific protocols ensuring a relaxing atmosphere.
Omni Amelia Island offers a resort setting with a strong emphasis on luxury spa experiences, providing spa concierges chances to engage with diverse treatments. This environment fosters specialized training and exposure to premium wellness services.
Yes, Omni Dallas invests in comprehensive training programs to enhance guest service skills and spa operations knowledge. Their culture encourages continuous learning, empowering spa concierges to deliver exceptional, personalized experiences.
Spa concierge salaries in Dallas typically range from $30,000 to $38,000 annually, reflecting hospitality industry standards and regional cost of living. Factors like experience and Omni’s reputation may influence compensation within this spectrum.
Hospitality roles including spa concierge often require weekend and holiday shifts due to guest demand. Flexibility is essential, with many employers, including Omni Dallas, valuing staff adaptability to maintain smooth spa operations.
Proficiency in computer reservation systems is key, enabling smooth booking and guest management. Familiarity with phone etiquette and digital inventory tracking also enhances efficiency, aligning with Omni’s service excellence standards.