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Prime Healthcare Services

**Supervisor Admitting - Communications

Company : Prime Healthcare Services

Location : Sherman Oaks, CA, 91403

Job Type : Full Time

Date Posted : 11 January 2026

Overview

Sherman Oaks Hospital is a 153-bed, not-for-profit, acute-care community hospital located in Sherman Oaks, California. Staffed with over 500 employees and an extraordinary team of physicians, the hospital is recognized for advanced technology and compassionate care and provides 24/7 emergency care in addition to a full range of specialized medical, surgical, and diagnostic services to improve and save lives. Sherman Oaks Hospital has been nationally recognized multiple times as a "100 Top Hospital" by Fortune/Merative, holds an "A" grade in patient safety from The Leapfrog Group, Patient Safety Excellence recognition from Healthgrades, and more. For more information, visit www.shermanoakshospital.org.

Why Prime Healthcare? At Sherman Oaks Hospital, our dedicated team of professionals are committed to our core values of quality, compassion, and community. As a member of the Prime Healthcare Foundation, Sherman Oaks Hospital is actively seeking new members to join its award-winning team!

Sherman Oaks Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs.

Our Total Rewards package includes, but is not limited to:

  • Paid time off
  • 401K retirement plan
  • Outstanding Medical
  • Dental
  • Vision coverage
  • Tuition reimbursement
  • Many more voluntary benefit options!

Benefits may vary based on collective bargaining agreement requirements and/or the employment status, i.e. full-time or part-time.

This is a Fast-paced work environment in which you can take pride in serving an underserved community. Come Join a Team of Dedicated Healthcare Workers!!!

Responsibilities

The Admitting Supervisor works closely with the Admitting Director or Manager overseeing department operations and function. Works to ensure patient, family, and Physician satisfaction on a daily basis. Is responsible for all areas within the Admitting department.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

  • High school diploma or equivalent required (effective 4/1/14 for all new hires)
  • One to two years experience as a supervisor in the Admitting areas of an acute care facility preferred
  • Preferred Skills and Abilities: Must be able to demonstrate understanding of and ability to interpret third party payer principles and terms and COBRA laws.  Strong organizational skills required for effective communication with patients, physicians, public, staff and administrations.  Must be able to work in fast paced environment with frequent interruptions.
  • Knowledge of medical terminology preferred.
  • Effective written, verbal communication, and interpersonal skills
  • Ability to multi-task, prioritize needs to meet required timelines
  • Analytical and problem-solving skills
  • Customer Services experience required
  • Pay Transparency

    Sherman Oaks Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $33.00.00 to $41.21. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

    Employment Status

    Full Time

    Shift

    Variable

    Equal Employment Opportunity

    Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

    Privacy Notice

    Privacy Notice for California Applicants: https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf

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    Frequently asked questions

    Candidates excelling in this supervisor position typically combine strong communication skills with healthcare knowledge, including understanding third-party payer systems and medical terminology. Experience leading admitting teams in fast-paced hospital environments, especially acute care facilities, enhances eligibility significantly.

    This supervisor position demands juggling patient, family, and physician interactions simultaneously while managing admitting operations. Unlike other supervisory roles, it requires deep familiarity with admission protocols, insurance verifications, and regulatory compliance amid frequent interruptions.

    Professionals often progress to roles like Admitting Director or Communications Manager within healthcare systems. Gaining expertise in regulatory affairs, patient services, and leadership at Sherman Oaks Hospital can open doors to regional operations or hospital administration positions.

    Prime Healthcare Services invests in employee growth, providing access to tuition reimbursement and tailored benefit options. Supervisors at Sherman Oaks Hospital benefit from ongoing education opportunities designed to refine communication, compliance, and leadership skills.

    The hospital emphasizes compassion and community care, shaping this supervisor’s focus on empathetic communication with patients and families. Working here means aligning operations with a patient safety-first culture, fostering a supportive environment for both staff and the underserved community.

    Sherman Oaks benefits from a steady demand for healthcare supervisors due to its dense population and active medical facilities. Competition is moderate, with employers valuing candidates familiar with local healthcare regulations and patient demographics.

    This compensation aligns well with regional averages for supervisory healthcare roles, reflecting the job's complexity and required skill set. Additional benefits like 401k and tuition reimbursement enhance overall earnings, making the package attractive in the Sherman Oaks labor market.

    Prime Healthcare’s emphasis on rapid patient intake and thorough insurance processing creates a fast-paced environment with frequent interruptions. Balancing operational efficiency with compassionate communication is critical, requiring adaptability and strong organizational skills.

    At Prime Healthcare, supervisors often have greater autonomy managing departmental functions and tailoring communication strategies. The company’s commitment to quality and community service also influences a more patient-centric approach than some other healthcare providers.

    While not always mandatory, certifications in healthcare communication, patient advocacy, or medical office management can provide a competitive edge. Local employers appreciate credentials demonstrating proficiency in HIPAA compliance and third-party payer systems relevant to Sherman Oaks.

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