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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Phoenix, AZ, 85054
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Working as a Greeter / Counter Desk Attendant at Bowlero in Phoenix means balancing warm guest interactions with practical duties like managing waitlists, assigning lanes, and handling POS transactions. This combination ensures guests feel welcomed while smooth operations keep the entertainment experience seamless.
Employees sharpen customer service abilities, multitasking with phone etiquette, sales transactions, and equipment coordination. Additionally, learning to identify and report technical issues like pinspotter malfunctions enhances problem-solving skills relevant to entertainment hospitality settings.
Starting as a Greeter or Desk Attendant can open doors to supervisory roles, event coordination, or specialized customer experience positions within venues like Bowlero. Phoenix’s growing entertainment sector offers upward mobility for those who excel in guest relations and operational efficiency.
Bowlero emphasizes a vibrant atmosphere with perks like free bowling and discounted food, promoting employee engagement. Their focus on detailed operational roles combined with guest interaction creates a dynamic environment unique to their brand within Phoenix’s competitive entertainment market.
Beyond daily tasks, Bowlero offers performance-based incentives and healthcare options, nurturing career growth and well-being. Their broad benefits package tailored for entertainment roles in Phoenix helps retain motivated staff and supports a balanced work-life experience.
Part-time attendants in Phoenix typically earn between $12 and $16 per hour, influenced by experience and shift timings. Bowlero aligns with market standards, offering hourly wages complemented by perks like free bowling and discounts, enhancing overall compensation.
Phoenix’s sprawling layout means most staff drive or carpool, with limited public transit near entertainment hubs like Bowlero. Evening and night shifts may require planning around heat and traffic, so proximity and reliable transport options are important for consistent attendance.
Phoenix’s expanding entertainment and leisure scene drives steady demand for front-facing roles like Greeters and Desk Attendants. Seasonal peaks and weekend availability increase hiring activity, making it a favorable market for candidates seeking part-time hospitality jobs.
Many believe the role is solely about greeting guests, but it also involves managing equipment assignments, handling cash transactions, and coordinating with maintenance. This multifaceted job requires attentiveness to detail and active problem-solving, beyond just friendliness.
While prior hospitality experience can be beneficial, Bowlero typically requires a high school diploma or equivalent and excellent communication skills. No special certifications are mandatory, but candidates must meet age requirements for alcohol service in Arizona.