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Room Attendant
Company : Highgate
Location : Louisville, KY, 40202
Job Type : Full Time / Part Time
Date Posted : 29 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Hampton Inn Louisville Downtown
101 E Jefferson StLouisville, KY 40202Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Louisville, KY
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Frequently asked questions
Working as a Room Attendant in Louisville involves lifting up to 50 pounds occasionally and standing throughout your shift. This role suits individuals comfortable with active, on-the-go tasks, ensuring guest rooms meet high cleanliness standards efficiently.
At Highgate's Louisville Hampton Inn, Room Attendants are expected to maintain guestrooms with attention to detail, restock supplies accurately, and promptly report maintenance needs. The company values proactive communication and guest-focused service to enhance hospitality experiences.
Starting as a Room Attendant opens doors to supervisory roles, housekeeping management, or other hospitality positions. Gaining experience in property upkeep and guest interactions at Highgate can accelerate advancement within hotel operations or related customer service fields.
Highgate supports staff growth through hospitality-focused training programs that enhance cleaning techniques and guest service skills. Room Attendants in Louisville benefit from ongoing learning, aligned with industry standards and company innovation.
Room Attendants in Louisville, KY, generally earn hourly wages ranging from $11 to $14, depending on experience and shift timings. Highgate provides competitive pay aligned with local market standards for hospitality roles.
Louisville's hotel industry shows consistent demand for Room Attendants due to tourism and business travel. However, competition can be moderate, so highlighting customer service skills and reliability can improve hiring chances.
Downtown Louisville offers various public transit options, but traffic during peak hours can affect commute times. Prospective Room Attendants should factor in their travel preferences and parking availability near 101 E Jefferson St.
Many think the role is solely cleaning, but Room Attendants also restock supplies, report maintenance issues, and ensure overall guest satisfaction. Effective communication and attention to detail are just as crucial as physical tasks.
Highgate emphasizes innovative hospitality management, offering Room Attendants a chance to work within a globally recognized portfolio. Their focus on digital tools and asset value maximization translates into streamlined operations and a strong team environment.
Highgate’s approach combines traditional hospitality with modern management technologies, providing Room Attendants access to structured support and career growth. This blend often results in better operational efficiency and a service-oriented work culture.