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Biomedical Services Operations Manager
Company : Sodexo
Location : Lowell, MA, 01854
Job Type : Full Time
Date Posted : 2 January 2026
Role Overview
Precise. Reliable. Powerful. Join a team as innovative as the technology we manage.
Sodexo is seeking an experienced and motivated HTM, Operations Manager to join our team at Lowell General Hospital in Lowell, Massachusetts. This position provides supervision and operational oversight for multiple core HTM service areas at the client site, ensuring high-quality service delivery, client satisfaction, and program performance. This leader will manage day-to-day operations, ensure PM compliance, coordinate vendor service projects, and develop team members to deliver exceptional results.
What You'll Do
Direct and oversee the daily operations of the biomedical department.
Supervise team members, assigning priorities, and maintaining operational standards to ensure goals and deadlines are met.
Ensure exceptional customer service through professional communication, responsive issue resolution, and continuous collaboration with hospital leadership and clinical teams.
Maintain high standards of quality and safety by implementing Sodexo’s operational and safety procedures and ensuring compliance with regulatory and hospital requirements.
Develop and lead initiatives that improve equipment uptime, asset utilization, and operational performance across HTM services.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
Leadership experience in Biomedical Engineering or a similar technical operations environment required.
Biomedical/Clinical Engineering background strongly preferred.
Proven ability to manage teams, budgets, and performance metrics in a fast-paced healthcare environment.
Strong analytical, organizational, and communication skills.
Experience with preventive maintenance programs, CMMS systems, and vendor coordination highly desirable.
Bachelor’s degree in Biomedical Engineering, Healthcare Management, or related field preferred.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services
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Frequently asked questions
Operating in Lowell’s healthcare environment means balancing strict regulatory standards with diverse biomedical equipment needs. Managing vendor coordination and preventive maintenance here requires adapting to local hospital protocols, ensuring smooth biomedical service operations that meet both patient care and compliance expectations.
Strong analytical thinking and communication skills bridge technical gaps, enabling managers to lead teams effectively. Experience in operations management, budget oversight, and vendor relations often compensates for specialized engineering training, ensuring high service standards in biomedical contexts.
Driving equipment uptime and asset utilization directly impacts patient care quality. Operations managers prioritize preventive maintenance and team coordination to meet these targets, fostering innovation and operational excellence in healthcare facilities.
Sodexo emphasizes diversity, inclusion, and employee well-being as core values, creating a supportive work culture. This approach, combined with its integrated services expertise, offers biomedical operations managers a collaborative environment focused on sustainable community impact.
Sodexo provides structured tuition reimbursement and diverse operational experiences, encouraging continuous development. Managers benefit from exposure to large-scale healthcare operations and cross-functional collaboration, enhancing leadership skills in biomedical services.
In Lowell, Biomedical Services Operations Managers typically earn between $85,000 and $105,000 annually, depending on experience and qualifications. This range reflects the competitive healthcare operations market and regional cost-of-living adjustments.
Certifications like Certified Biomedical Auditor (CBA) or Certified Clinical Engineer (CCE) are valued in Massachusetts, enhancing credibility. Familiarity with FDA regulations and CMMS software is also highly regarded to ensure compliance and efficient equipment management.
Lowell offers a moderately competitive market with growth in healthcare facilities, but it’s less saturated than Boston. This balance provides opportunities for managers to lead impactful teams while benefiting from lower competition.
Managing multiple HTM service areas requires strict adherence to safety protocols and proactive vendor coordination. The role demands responsiveness to clinical teams’ needs and innovation to maintain equipment uptime in a busy hospital setting.
Starting here offers exposure to large-scale healthcare operations and leadership development. Advancement often leads to broader regional management roles, overseeing multiple facilities, supported by Sodexo’s commitment to career growth and educational opportunities.