Lead Facility Worker | Full-Time | PeoplesBank Arena
Company : Dallas Convention Center
Location : Hartford, CT, 06103
Job Type : Full Time
Date Posted : 31 December 2025
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
Under general supervision of Operations Management, the Lead Facility Worker is responsible for ensuring set-up and tear downs for events are completed according to specifications in a safe and timely manner. Responsible for the basic maintenance and upkeep of both the building and property, the Lead Facility Worker must also assist in the oversight of all tasks assigned to Facility Workers.
This role pays an hourly rate of $25.61-$27.03 (per CBA).
Benefits as per the union agreement.
This position will remain open until December 19, 2025.
About the Venue
PeoplesBank Arena is Connecticut’s premier destination for sports & entertainment. The 15,000+ seat downtown arena is home to the eleventh-time National Champion UConn Women's Basketball team and the six-time National Champion UConn Men's Basketball team. Led by Hall of Fame basketball Head Coach Geno Auriemma and Dan Hurley, the Men's & Women's basketball programs have established themselves as national powerhouses. PeoplesBank Arena is also home to the AHL’s Hartford Wolf Pack, the primary developmental affiliate of the New York Rangers.
PeoplesBank Arena entertains millions of visitors annually with a variety of concerts, family shows, ice-skating spectaculars, consumer events, and trade shows throughout the season. The venue has played host to an extraordinary roster of world-renowned artists, including Taylor Swift, Justin Timberlake, Bruce Springsteen, Billy Joel, Pearl Jam, Black Eyed Peas, Britney Spears, Drake, and many others. PeoplesBank Arena will continue to be the center of sports and entertainment for Hartford and the State of Connecticut for years to come.
Responsibilities
- Arrives for work on time for each scheduled shift, in uniform and ready to work
- Must be able to work overnight hours, weekends, and holidays, as needed
- Must be able to give/take both verbal and written direction
- Ability to lift and carry up to 50 lbs. on a frequent basis
- Ability to stand on feet for up to 8 hours at a time
- Ability to kneel, stoop, climb stairs, and reach/lift above head in conjunction with conversion tasks
- Ability to safely and efficiently operate hand and power tools
- Performs set-up and tear down duties
- Performs daily operations and general building maintenance during non-event days
- Performs general landscaping of the property
- Works safely, quickly and efficiently to meet all deadlines
- Maintains a positive, outgoing demeanor
- Ability to work independently, and in a team environment
- Use computer systems for facility maintenance upkeep
- All other tasks assigned by Supervisor
Qualifications
- Prior conversion or event experience, preferred
- Prior landscaping or snow removal experience, preferred
- Prior lead/supervisory role, preferred
- OSHA 10 certification, preferred
- Prior forklift training, preferred
- Prior ride-on scrubber training, preferred
- Basic carpentry and drywall knowledge, preferred
- Basic knowledge of computer skills
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
The Lead Facility Worker at Dallas Convention Center involves supervising event set-ups and maintenance at a major venue like PeoplesBank Arena, blending hands-on tasks with leadership duties. This contrasts with typical facilities roles focused solely on upkeep, making it ideal for those seeking supervisory experience in a high-profile Hartford setting.
Emphasize your experience with event conversion, basic carpentry, and supervisory skills, alongside certifications like OSHA 10. Familiarity with power tools and the ability to manage team logistics under tight timelines are crucial for success in Hartford’s fast-paced venues like PeoplesBank Arena.
Expect a mix of overseeing event set-ups, performing property maintenance, and coordinating with operations management. The role demands physical endurance, team leadership, and efficient use of facility management software, ensuring events at Hartford’s premier arena run smoothly.
Hartford’s event and sports facility jobs attract candidates with diverse skills, but supervisory positions at top venues remain competitive due to their specialized requirements. Having prior event conversion or lead experience significantly enhances prospects amid steady local demand.
Certifications like OSHA 10, forklift operation, and ride-on scrubber training are highly valued in Hartford venues. These credentials demonstrate safety awareness and operational skills crucial for managing large event spaces such as PeoplesBank Arena and the Dallas Convention Center.
Dallas Convention Center provides union benefits, a collaborative culture, and exposure to world-class events at PeoplesBank Arena. The role combines hands-on facility management with leadership, offering career growth in Hartford’s vibrant live entertainment industry.
The Lead Facility Worker acts as a vital link between operations management and on-the-ground teams, ensuring event setups and takedowns meet specifications. This role supports Dallas Convention Center’s commitment to delivering seamless experiences at PeoplesBank Arena.
Lead Facility Workers at PeoplesBank Arena earn between $25.61 and $27.03 per hour, aligning with union agreements. This competitive hourly wage reflects the role’s physical demands and supervisory responsibilities in Hartford’s entertainment sector.
By ensuring swift and safe event setups, maintaining building standards, and leading facility teams efficiently, the Lead Facility Worker helps preserve the arena’s high-quality visitor experience. Their work underpins the success of nationally renowned sports teams and major concerts in Hartford.