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Director Quality and Patient Safety
Company : Catholic Health Initiatives
Location : Los Angeles, CA, 90015
Job Type : Full Time
Salary : 69.27-103.04 HOUR
Date Posted : 31 December 2025
Job Summary and Responsibilities
We are offering to qualified and experienced candidates a sign-on bonus not to exceed 10% of salary for this position.
As our Director of Quality and Patient Safety at California Hospital Medical Center, you’ll lead ongoing quality improvement initiatives that include collaboration between many healthcare professionals. Each day you'll make data-driven decisions to ensure our patients continuously receive high-quality care resulting in positive outcomes. In this cornerstone leadership role, you’ll analyze data and implement different strategies for performance improvements, quality outcomes, risk reduction/mitigation, patient safety, and infection control.
To be successful in this role, you’ll apply your experience in clinical practice, operations, data analysis, and technology in order to build on our culture of continuous improvement. Your project management skills will ensure our teams continue moving forward with current initiatives.
California Hospital has just opened a new patient tower to invest in the future of healthcare in our community. Together, with your help, we can ensure that we become the hospital that our city needs us to be.
The biggest impact of this project is not the physical building, but in how it opens new pathways to lift up the health of our community over the long term. The more efficient and inviting campus will allow us to serve as a hub and access point for a full range of services that extend beyond the traditional reach of a hospital.
If you are committed to social justice, health equity, and prepared to deliver care in new, innovative ways, you belong with us.
Benefits and offerings for this position include (plus much more!):
- Sign-on bonus.
- Relocation assistance.
- Annual performance-based bonus program.
- Annual employer contribution to retirement program (no employee contribution needed).
- Medical benefits for the employee at no payroll deduction.
- 29 days PTO accrued annually.
- Free parking.
- Bachelor's degree in a healthcare-related field required, or five (5) years of related job or industry experience in lieu of degree.
- Minimum of five (5) years of progressive management responsibility in a health care setting, two (2) of which is related to managing an acute care organization’s Quality Improvement Program, required.
- Minimum of two (2) years of clinical, patient care experience or equivalent required.
- Current State License in a clinical field required. Five (5) years’ experience in Quality Management can be used in lieu of state license.
- Certified Professional in Healthcare Quality (CPHQ), or Healthcare Quality and Management Certification (HCQM), or Certificate of Professional Healthcare Quality and Patient Safety (CPQPS) within 2 years of employment is required.
Required Special Skills and Training:
- Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.
- Knowledge of federal, state and local healthcare related laws and regulations; ability to comply with these in healthcare practices and activities.
- Experience developing and implementing clinical, service and operational process improvement initiatives, both small and large scale.
- Knowledge and expertise in specific performance improvement/CQI methodologies (e.g., Six Sigma, LEAN).
- Current knowledge of accreditation and regulatory requirements for acute and ambulatory care services (e.g. state, federal, local regulations; Joint Commission, etc.).
- Experience with the event reporting process, root cause analyses, and event investigation/review.
- Experience with patient compliant/grievance investigations and prompt resolution.
- Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks.
- Familiar with all legal documents related to hospital liability, including management of subpoenas, Summaries and Complaints and other related activities.
- Knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply this knowledge appropriately to diverse situations.
- Ability to manage collaboratively and coaches others to achieve optimal performance; delegate effectively; praise/reward.
#LI-DH
Where You'll WorkFounded in 1887 Dignity Health - California Hospital Medical Center is a 392-bed acute care nonprofit hospital located in downtown Los Angeles. The hospital offers a full complement of services including a Level II trauma center, the Los Angeles Center for Womens Health, obstetrics and pediatric services, and comprehensive cardiac and surgical services. The hospital shares a legacy of humankindness with Dignity Health, one of the nations five largest health care systems. Visit here for more information.
One Community. One Mission. One California.
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Frequently asked questions
In Los Angeles, a Director of Quality and Patient Safety plays a critical role by overseeing quality improvement programs, reducing patient risks, and ensuring compliance with local and federal healthcare regulations, all of which elevate patient care standards in the region's competitive healthcare market.
Candidates typically need a healthcare-related bachelor's degree or equivalent experience, clinical patient care background, progressive management experience, and certifications like CPHQ or CPQPS to effectively lead quality initiatives and safety compliance in acute care.
Yes, certifications such as Certified Professional in Healthcare Quality (CPHQ) and Certificate of Professional Healthcare Quality and Patient Safety (CPQPS) are highly respected among Los Angeles healthcare employers, enhancing credibility and leadership effectiveness.
Managing a new hospital tower involves integrating updated protocols, coordinating multidisciplinary teams, and adapting quality measures to new workflows while addressing diverse patient demographics and regulatory expectations specific to Los Angeles.
Catholic Health Initiatives attracts experienced healthcare leaders, making the competition for patient safety director roles robust. Candidates with strong clinical backgrounds and proven quality management success stand out in this dynamic urban healthcare setting.
Catholic Health Initiatives emphasizes collaborative leadership that fosters continuous improvement and social justice. Leaders are expected to integrate innovative care delivery with a strong commitment to health equity unique to their organizational culture.
Daily duties include analyzing performance data, leading quality improvement projects, managing risk mitigation efforts, coordinating with clinical teams, and ensuring compliance with accreditation standards to sustain high patient safety benchmarks.
Directors in this role in Los Angeles typically earn between $130,000 and $170,000 annually, reflecting the city's high cost of living and the demand for seasoned professionals skilled in quality assurance and patient safety management.
This position is pivotal in advancing the hospital’s mission by championing health equity, implementing innovative care models, and driving quality improvements that directly enhance community health outcomes in line with Catholic Health Initiatives’ values.
They offer resources like performance-based bonuses, continuing education support, and leadership coaching, fostering an environment where directors can expand their expertise and lead impactful quality and safety initiatives effectively.