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Prime Healthcare Services

Guest Relations - Security

Company : Prime Healthcare Services

Location : Chicago, IL, 60622

Job Type : Full Time / Part Time

Date Posted : 12 January 2026

Overview

Department: Security

Schedule: Part-Time - Days, 8am-4:30pm

Facility: Saint Mary of Nazareth Hospital

Location: Chicago, IL

Responsibilities

The Guest Relations role is responsible for performing various administrative assistant and clerical duties in the Security Department. This position interacts with leaders, physicians, employees and visitors, and must greet all staff and guests at the Facility with professionalism and kindness. Participates in the department’s performance improvement activities. Understands and follows the organization’s policies, procedures and behavior standards. 

Qualifications

EDUCATION, EXPERIENCE, TRAINING

1. High School Graduate or equivalent.2. Previous receptionist or customer service experience, ideally in a healthcare setting.3. Excellent communication, presentation and interpersonal skills. 4. Ability to multi-task.5. Extreme attention to detail.6. Expertise in Microsoft Office.7. Bi-lingual, preferred.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Pay Transparency

Saint Mary of Nazareth Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $16.60 to $23.19. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Employment Status

Part Time < 60

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

 

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Frequently asked questions

Chicago's unique urban environment means Guest Relations - Security professionals often handle a diverse visitor demographic and higher foot traffic compared to smaller cities. This requires enhanced communication skills and awareness of local safety protocols specific to Chicago’s healthcare facilities.

Candidates may gain an edge by obtaining Illinois security guard licenses or healthcare-specific safety certifications. Understanding Chicago’s state regulations and emergency response standards can improve performance and compliance within hospital security departments.

Balancing clerical duties, greeting visitors, and supporting security operations demands sharp multitasking. Precision in documentation and communication ensures smooth collaboration with hospital staff and contributes to a safe, welcoming environment.

Strong interpersonal skills, patience, and clear communication are crucial. Familiarity with healthcare protocols and proficiency in Microsoft Office enables efficient administrative support, while bilingual abilities enhance inclusivity for diverse guest populations.

Chicago’s healthcare industry shows steady demand for part-time security and guest relations talent, fueled by expanding facilities like Saint Mary of Nazareth. Part-time roles offer flexibility, attracting candidates balancing other commitments or education.

Prime Healthcare Services offers a customizable benefits package even for part-time staff, including medical, dental, vision plans, and a 401k. This flexibility supports individual employee needs, enhancing work-life balance and long-term well-being.

Prime Healthcare's focus on performance improvement and a respectful work culture creates a supportive environment. Employees engage in continuous development and benefit from a comprehensive reward system tailored to individual growth.

The compensation package typically ranges from $16.60 to $23.19 per hour, reflecting experience and skill level. This includes access to competitive benefits, making the total rewards attractive for part-time hospital security roles.

Absolutely. Chicago’s diverse population means bilingual candidates can communicate effectively with a wider range of visitors and staff, improving guest satisfaction and supporting hospital inclusivity initiatives.

The role usually involves day shifts from 8 am to 4:30 pm, allowing employees to maintain regular daytime hours while balancing other personal or professional activities.

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