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Care Coordination Assistant
Company : Catholic Health Initiatives
Location : Seattle, WA, 98101
Job Type : Full Time
Salary : 26.66-36.68 HOUR
Date Posted : 3 January 2026
Job Summary and Responsibilities
The Care Coordination Assistant role is responsible for supporting critical and time sensitive functions of the Clinical Care Coordination team, including but not limited to managing post acute care referrals, direct communication with patients/families, post acute care agencies, and other key stakeholders.
The Care Coordination Assistant performs these duties with a high degree of accuracy utilizing critical thinking skills and in compliance with hospital policies, standards of practice, and Federal and State regulations. Employees are accountable for demonstrating a strong commitment to our organizational values of: Compassion, Inclusion, Integrity, Excellence, and Collaboration.
Job Requirements
Required Education and Experience:
- Associate (two-year) Degree in Business/Health-Related field or High School Diploma with Medical Assistant or Certified Nursing Assistant certificate or experience in a healthcare setting
- Medical terminology certificate or ability to pass medical terminology test required
- At least 3 years previous experience in health care, care coordination, utilization review, discharge planning or similar healthcare setting is required.
- Experience supporting clinicians in demanding and fast paced patient care environments
- Intermediate to advanced computer skills required to include Microsoft Office and/or Google Workspace applications including Word, Docs, Excel, Sheets, typing, and data entry skills.
Required Licensure and Certifications
- None
Required Minimum Knowledge, Skills, Abilities and Training:
- Excellent customer service and presentation skills are a must
- Strong interpersonal and written communication skills are essential
- Demonstrated ability to apply analytical and problem solving skills
- Demonstrated ability to manage multiple tasks or projects effectively
- Ability to work independently as needed with a high degree of detail orientation
- Ability to work efficiently in a fast-paced environment with changing priorities
We deliver inspired people to do meaningful work.
We are an equal opportunity/affirmative action employer.
Where You'll WorkVirginia Mason Franciscan Health brings together two award-winning health systems in Washington state CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region. While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more!
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Frequently asked questions
Seattle's rapidly growing healthcare industry boosts demand for Care Coordination Assistants, especially within integrated systems like Catholic Health Initiatives. Candidates with strong care coordination experience and familiarity with local post-acute networks often find heightened competition due to the area's emphasis on quality patient transition support.
Handling multiple, time-sensitive post-acute referrals while maintaining clear communication with patients and agencies requires sharp multitasking and prioritization skills. The fast-paced hospital setting demands adaptability to changing priorities and meticulous attention to detail to ensure seamless patient care coordination.
Catholic Health Initiatives emphasizes values like compassion and collaboration, creating a supportive atmosphere for assistants. The integrated health system offers exposure to diverse patient access points and advanced care coordination technologies, distinguishing it from other local providers by fostering both professional growth and patient-centered service.
Critical thinking, strong written and verbal communication, and proficiency in data entry and Microsoft Office or Google Workspace applications stand out. These skills aid in managing complex referrals and interactions with multidisciplinary teams effectively within healthcare settings.
While no mandatory state-specific licenses are listed, possessing a medical terminology certificate or passing a medical terminology test is essential. Additionally, healthcare experience and familiarity with regional care networks enhance alignment with Washington state's care coordination standards.
Care Coordination Assistants in Seattle typically earn between $45,000 and $58,000 annually, reflecting the local cost of living and healthcare sector growth. Experience level and familiarity with integrated health systems like Catholic Health Initiatives can influence the final compensation.
The organization encourages professional development through exposure to diverse clinical teams and patient care models. Opportunities for certification, cross-training, and advancement into care management or coordination specialist roles are supported, reflecting its commitment to employee growth in a dynamic healthcare environment.
Virginia Mason Franciscan Health's integration of two award-winning systems fosters a culture of excellence and inclusion. This environment prioritizes compassionate care and collaboration, which shapes the assistant's responsibilities to align with high standards and multidisciplinary teamwork across multiple sites.
Proficiency in Microsoft Office suite or Google Workspace (including Word, Excel, Docs, and Sheets) is vital for documentation and communication. Additionally, familiarity with electronic health records and scheduling software enhances efficiency in coordinating patient care transitions.
Seattle's large, integrated healthcare systems require handling higher patient volumes and more complex post-acute networks, demanding advanced multitasking and communication skills. In smaller towns, the role may involve closer community ties but less exposure to diverse clinical teams or cutting-edge care coordination technologies.