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General Manager 4 - Environmental Services / Custodial
Company : Sodexo
Location : Pocatello, ID, 83201
Job Type : Full Time
Date Posted : 6 January 2026
Role Overview
Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.
Sodexo is seeking a General Manager 4 - Environmental Services / Custodial for Ardent Health Portneuf Medical Center located onsite in Pocatello, ID.
Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy, and comfortable environment for hospitals is key to the full patient experience.
Incentives
Relocation Package is being offered for this openingWhat You'll Do
- Be responsible for driving client and patient satisfaction scores;
- Provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
- Lead teams and departmental projects and initiatives;
- Effectively manage the Unit Operating System; and/or
- Support a diverse and inclusive workforce.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- Leadership experience developing and motivating a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system;
- Experience as an expert in building and maintain strong customer / client relationships;
- A strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
- 5+ years of management experience, preferably in a hospital environment;
- 5 + years of previous custodial or housekeeping director level experience preferably in a hospital environment;
- Capability of analyzing data, present and effectively communicate to all levels within the organization related to training, leading committees and change management;
- Experience effectively managing projects within agreed upon timelines;
- Proficiency with computers and other technology;
- Background with Vendor and contract management, as well as union and contract negotiations; and/or
- Strong financial acumen and budget management experience
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Bachelor’s Degree or equivalent experienceMinimum Management Experience – 5 yearsMinimum Functional Experience – 5 years
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Frequently asked questions
In this position, elevating patient satisfaction hinges on maintaining spotless, safe environments and seamless communication with hospital staff. Leadership in environmental services directly impacts the overall patient experience by ensuring cleanliness standards align with healthcare regulations and client expectations.
Effective leaders in this role exhibit strong team motivation skills, adeptness in managing housekeeping systems, and the ability to navigate complex client relationships. Independent decision-making and driving compliance with health standards are vital for achieving operational excellence.
This managerial role includes overseeing custodial operations within a healthcare setting, managing budgets, coordinating with infection control, and leading multi-disciplinary teams to meet both client and patient needs with innovative cleaning solutions.
Pocatello's demand for experienced environmental services managers in healthcare is growing steadily due to expanding medical centers. While competition exists, candidates with hospital-specific custodial leadership and project management skills enjoy favorable hiring prospects.
Locally, certifications related to healthcare sanitation standards, infection control, and facility management enhance employability. Familiarity with state health regulations and union contract negotiations also strengthens a candidate's profile in Pocatello's healthcare environmental services sector.
Balancing Sodexo’s commitment to diversity and inclusion with Ardent Health’s patient-centered care requires nuanced leadership. Managers must align corporate environmental standards while adapting to the hospital’s dynamic operational demands and stringent infection control protocols.
Sodexo offers structured tuition reimbursement, comprehensive benefits, and opportunities to lead cross-departmental projects. This environment fosters professional development in healthcare custodial management, combining practical experience with educational incentives.
Typically, salaries for this level in Pocatello range from $75,000 to $95,000 annually, reflecting the specialized expertise in hospital custodial leadership, budget management, and client satisfaction initiatives. Variations depend on experience and educational background.
Candidates with over five years of hospital custodial leadership, strong financial acumen, experience in union negotiations, and proven ability to manage complex projects tend to excel. A bachelor’s degree or equivalent is often a minimum requirement.
Technology savvy is crucial, enabling managers to analyze operational data, streamline workflows, and communicate effectively across hospital departments. Proficiency with software tools supports compliance tracking and enhances overall housekeeping system management.