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Housekeeping Manager | Full-Time | Hilliard Center
Company : Dallas Convention Center
Location : Corpus Christi, TX, 78401
Job Type : Full Time
Date Posted : 10 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
Under the supervision of the Director of Operations, the Housekeeping Manager position manages and coordinates the day-to-day housekeeping of the facility (arena and exhibition hall/meeting rooms), with an emphasis on direct supervision of event and post event cleaning. Specific attention to be paid towards accuracy and thoroughness of post event cleans. This role will include administration of staff as well as management of inventory, equipment, and capital. This role will also assist in general coordination of the day to day operations of the facility including, but not limited to, engineering, maintenance, setup/changeovers, and groundskeeping in addition to oversight of housekeeping.
Position will provide assistance in overall administrative planning, direction, and policies to operating managers maintaining the highest quality service program to ensure client satisfaction. Assists in the development and management of annual Operations Department budget and Capital Project planning/execution. Provides overall department management assistance to the Director of Operations.
This role pays an annual salary of $45,000-$55,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until December 31, 2025.
About the Venue
Hilliard Center is an entertainment complex owned by the city of Corpus Christi and managed by OVG with OVG Hospitality. The complex is in downtown Corpus Christi, Texas and consists of an arena, auditorium, and convention center. The facility hosts numerous conventions, trade shows, exhibitions, live performances, and sporting events. Located directly on the beautiful Corpus Christi Bay downtown, The Hilliard Center is flexible for any group offering complimentary Wi-Fi and premium food and beverage options.
Responsibilities
- Provide support and management oversite of Custodial services including daily cleaning, pre-event, event, and post-event cleaning, day-to-day operations
- Oversees daily operation and maintenance of the facility and all systems. This includes HVAC, sound, lighting, fire protection, life safety, workplace safety, communications, video boards, etc.
- Schedules and oversees Changeover Supervisors, Housekeeping Supervisors, Building Mechanics, Building Services staff, etc.
- Manage preventative maintenance program for all facility assets by tracking, logging, scheduling, monitoring all facets to extend life of equipment and systems additionally provide hands on assistance to maintenance staff as necessary to complete necessary duties.
- Oversee the administration of all part time staff: Hire, train, evaluate, and motivate
- Provide support and management oversite of the Changeover team: event set-up and tear-down, i.e. basketball floor, stage risers, chairs, signs, etc.
- Assists in negotiation and administration of contracts with outside vendors including pest control, scoreboard systems, seasonal landscaping, etc
Qualifications
- Minimum of three 3-5 years’ experience in ahousekeeping position in arena, convention center or public assembly facility with knowledge of set up/housekeeping and event coordination including progressive supervisory responsibility.
- Bachelor’s degree from accredited college/university in a related field (Facility Management, Engineering, Sports Management, etc.) preferred; High School Diploma (or equivalent) required.
- Familiarity with OSHA requirements
- Strong interpersonal skills required; including excellent verbal and written communication skills in the English language
- Self-motivated with excellent organizational skills
- Strong verbal and written communication skills in the English language
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
Managing venue cleanliness at Hilliard Center involves overseeing large-scale event setups and post-event cleaning, unlike hotel housekeeping which focuses on guest rooms. This role requires coordination with multiple teams and handling extensive facility systems, reflecting a broader operational scope beyond traditional hospitality settings.
Strong organizational abilities, effective communication, and the capacity to motivate diverse teams are critical. Managing custodial staff, supervising event changeovers, and coordinating with maintenance demands proactive decision-making and a hands-on leadership style suited for high-traffic venues.
Experience here can lead to roles in facility operations, event management, or higher-level administrative positions. Mastery of multi-department coordination and budget oversight enhances qualifications for senior management positions across sports, entertainment, and large public assembly venues.
Annual pay generally falls between $45,000 and $55,000, reflecting local market rates for supervisory roles in hospitality and venue management. This compensation often includes benefits like health insurance, 401(k) plans, and paid time off, supporting competitive total rewards.
Familiarity with OSHA regulations is highly valued due to safety standards in public assembly spaces. Additional credentials in facility management or hospitality can improve job prospects, while local training on venue-specific systems and event protocols enhances operational effectiveness.
Corpus Christi offers steady demand focused on hospitality and event venues, with less competition than metropolitan hubs. While salaries might be moderately lower, the cost of living is favorable, and opportunities in specialized venues like Hilliard Center make it attractive for career growth.
Managing rapid event turnovers and coordinating with multiple vendor contracts are key challenges. The venue’s diverse event types require adaptability and meticulous oversight of cleaning standards, equipment maintenance, and staff scheduling to maintain operational excellence.
They provide comprehensive resources including inventory management systems, training programs, and cross-department collaboration. Support from operations leadership ensures managers can efficiently handle event logistics while upholding cleanliness and safety protocols.
Emphasizing supervisory experience in arena or convention settings, knowledge of OSHA standards, and strong communication skills is crucial. Demonstrating organizational talents and prior success in event-related cleaning operations can set applicants apart.
The role involves close collaboration with engineering, maintenance, and groundskeeping teams to ensure seamless event setups and facility upkeep. This integration fosters a comprehensive approach to venue management, balancing cleanliness with operational functionality.