Patient Service Specialist - Medical Front Office

At Select Medical, Patient Service Specialists coordinate appointments across several outpatient clinics around Frisco and nearby cities. This involves traveling to various locations, requiring adaptability and strong organization to ensure smooth patient flow and minimize cancellations while maintaining excellent front office service.

Working in Frisco's busy outpatient clinics, Patient Service Specialists must handle insurance verifications, patient registration, and document management quickly. The region's healthcare demand requires flexibility with variable hours and travel between multiple sites, making multitasking and customer service skills essential for success.

While a high school diploma suffices, certifications like medical front office administration or insurance verification can boost job prospects in Frisco’s competitive healthcare market. Local employers value candidates familiar with electronic medical records and insurance procedures common in Texas outpatient clinics.

Salaries typically range from $18 to $25 per hour, influenced by experience and internal pay equity at Select Medical. This pay scale reflects the entry-level nature of the role combined with the added responsibility of traveling between clinics in the Frisco area.

Select Medical emphasizes employee well-being by offering flexible schedules and comprehensive benefits like health insurance and PTO. This approach helps Patient Service Specialists maintain balance despite the demands of multi-site duties and variable hours typical of medical front office positions.

Select Medical offers a Patient Service Specialist ladder program, encouraging growth through skill advancement and experience. This structured path can lead to expanded roles within clinical services, enabling employees to build a healthcare career starting from front office responsibilities.

Unlike static front desk roles, this position requires traveling between multiple clinics, handling insurance authorizations, and managing electronic medical records. Such dynamic responsibilities blend administrative and patient care coordination, creating a more versatile and engaging front office experience.

Frisco’s rapid population growth increases demand for medical front office roles, but competition remains moderate due to multiple clinics needing coverage. Nearby cities such as Plano and McKinney offer similar opportunities, so candidates with flexibility and valid travel options gain an edge.

Beyond typical reception duties, Patient Service Specialists at Select Medical actively verify insurance, collect patient payments, reconcile charges, and maintain accurate records across various outpatient sites. This comprehensive task list requires attention to detail and strong multitasking abilities.

Yes, specialists participate in mandatory in-service education programs and meetings, sometimes traveling to other clinics within the network. This ensures consistent knowledge updates and adherence to company standards across all outpatient locations.