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Youth Baseball/Softball Field Guest Services Event Staff| Ford Park Entertainment Complex
Company : Dallas Convention Center
Location : Beaumont, TX, 77705
Job Type : Full Time / Part Time
Date Posted : 7 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
As a member of our Ballfield Guest Services Team, you will be an essential part of the Guest experience and help build memories. In this role, you will provide substantial customer service while acting as a greeter while enforcing Doggett Automotive Fields policies. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep the players, coaches and spectators informed while still maintaining a fun and friendly atmosphere.
PLEASE NOTE THAT THIS POSTION WORKS OUTDOORS IN A VARIETY OF WEATHER CONDITIONS.
This role will pay an hourly rate of $10.50 to $13.00.
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
About the Venue
Doggett Automotive Fields host nearly 30 youth baseball and softball tournaments a year along with offering practices Monday-Thursday year round.
Responsibilities
- Prepare your assigned section looking for potential hazards, reporting any issues to a supervisor
- When gates open, welcome our fans with a great smile and helpful attitude
- Check tickets/wristbands when applicable.
- Enforce Doggett Automotive policies and procedures to ensure a safe environment for all guests
- Being alert and proactive to potential hazards and reporting incidents when they occur
- Monitor your assigned area for issues and opportunities to make lasting memories for our fans
- Respond to all guest concerns/complaints promptly and in a professional manner
- Assist guests as needed
- Manage the foot traffic flow of large crowd
- Be knowledgeable about Doggett Automotive Fields and Doggett Ford Park to help share information regarding upcoming events
- Be knowledgeable about Doggett Automotive Fields emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency.
Qualifications
- Experience in a hospitality, youth sports, or entertainment environment is preferred
- Passionate about working in an environment to provide youth athletes the opportunity to play a game they love while spectators can watch doing so.
- You must love working with and helping people.
- Ability to work for long periods of time.
- Ability to work in outdoor conditions in a variety of weather conditions
- You must be able to maintain a POSITIVE attitude while handling difficult situations.
- Strong communicator preffered.
- Schedule Demands: Availability to work weekends for tournaments and games, and weekday evenings for practices
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
This position uniquely blends customer service with youth sports enthusiasm, focusing on creating memorable experiences at Doggett Automotive Fields. Unlike typical stadium roles, it requires outdoor endurance and direct interaction with young athletes and families, emphasizing safety and community engagement in Beaumont, TX.
The job demands proactive guest assistance, managing crowd flow, and resolving concerns professionally. Interacting with diverse visitors during tournaments and practices hones verbal and interpersonal skills, especially in a dynamic outdoor sports environment, enhancing your hospitality and event management capabilities.
Daily duties include welcoming guests with a friendly demeanor, ticket and wristband checks, monitoring for hazards, enforcing venue policies, and providing event information. You also help manage crowd movement and emergency responses, ensuring a safe and enjoyable atmosphere at youth baseball and softball events.
While formal certifications aren't always mandatory, first aid or crowd management training can be advantageous in Beaumont’s sports facilities. Employers value candidates familiar with emergency protocols and customer service, which enhance safety and guest satisfaction during local youth tournaments and events.
Beaumont's active youth sports scene drives steady demand for event staff at facilities like Doggett Automotive Fields. Seasonal tournaments and year-round practices create ongoing opportunities, making it a favorable market for candidates passionate about sports hospitality and community engagement.
The Dallas Convention Center fosters inclusivity and diversity, encouraging staff to connect authentically with guests. This culture promotes a welcoming atmosphere where event staff contribute to memorable experiences, reflecting the company’s commitment to innovation and outstanding service in live event management.
Hourly wages typically range from $10.50 to $13.00, aligning with regional standards for part-time sports facility staff. This pay reflects the role’s outdoor demands and customer service focus, with additional benefits like 401(k) plans enhancing the overall compensation package.
This role offers hands-on experience in venue operations and guest relations, foundational for advancing into sports management or event coordination. Exposure to large-scale youth tournaments and hospitality services can open pathways to internships, supervisory roles, or specialized positions within the sports and entertainment industry.
Yes, staff often work outdoors in diverse weather typical of Beaumont, TX. Candidates should be prepared with appropriate clothing and hydration strategies to maintain comfort and professionalism while ensuring guest safety during events held year-round.
The company seeks individuals with a positive attitude, strong communication skills, and a passion for youth sports. Reliability in handling challenging situations and enthusiasm for enhancing guest experiences are key traits that align with their customer-focused and inclusive work environment.