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Prime Healthcare Services

Public Safety Officer

Company : Prime Healthcare Services

Location : Mesquite, TX, 75149

Job Type : Contractor

Date Posted : 13 January 2026

Overview

We are seeking a Public Safety Officer, sometimes referred to as a Hospital Security Officer or Healthcare Security Officer.  The Public Safety Officer will perform a range of security duties including electronic surveillance and routine manual patrols to ensure the safety of the facility. The Public Safety Officer will coordinate responses to incidents involving patients, staff, and visitors while enforcing policies and procedures fairly and consistently. The Public Safety Officer will collaborate with the Environment of Care Committee to support a multidisciplinary approach to safety and security at our hospital. This position is on a per diem basis, meaning PD/PRN as needed. 

Shift’s Available:  Weekends

Employment Type: Per Diem 

Hours: 12 hour shifts - 11:30pm to 12:00pm

Location:  Dallas Regional Medical Center - Mesquite, TX

Here are some of the benefits of working at Prime Healthcare:  

  • Competitive compensation  
  • Medical insurance benefit plan 
  • 401K  
  • Sick leave accrual 

Responsibilities

Essential Duties and Responsibilities (includes, but not limited to): 

  • Access Control and Patrols: monitor entrances, exits, and restricted areas; conduct regular interior and exterior patrols to deter theft, violence, or unsafe behavior 
  • Emergency Response: respond to emergency codes and assist with crowd control, evacuation, or containment as needed 
  • De-escalation and Conflict Management: intervene in disruptive situations using de-escalation techniques to calm agitated patients or visitors, often in collaboration with clinical staff 
  • Patient and Visitor Assistance: escort patients or visitors safely through the facility, provide directions, and assist with lost-and-found or personal property issues 
  • Incident Documentation: write detailed reports on incidents, accidents, or safety hazards and report findings to supervisors or risk management 

Qualifications

Before we go any further, we do have some deal-breakers. You must have:  

1. Experience in Healthcare security or related field preferred

2. State Guard Certification Registration Card

3. High School Diploma or Equivalent required.

Facility Specific Requirements (facility may require items listed below):

1. State Driver’s license upon hire

2. Current DMV H6 report or Driving History Report

Employment Status

Per Diem

Shift

Variable

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

  #LI-MM5

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Frequently asked questions

Public Safety Officers in Mesquite, TX often face unique challenges related to healthcare facility security, especially in hospital environments like Prime Healthcare Services. Compared to larger metro areas, the role may involve more community-focused patrols and coordination with local emergency services tailored to regional crime rates and safety concerns.

In Mesquite, having a State Guard Certification Registration Card is typically required, reflecting local regulatory standards. Additionally, healthcare security experience is highly valued to handle patient safety sensitively. Some employers might also request a valid Texas driver’s license and up-to-date driving history for facility-specific compliance.

Public Safety Officers can progress by gaining experience in emergency response coordination and conflict de-escalation techniques. Pursuing further certifications in healthcare security management or safety compliance can open pathways to supervisory roles or specialized positions like Safety Manager within medical centers.

Applicants should be flexible and ready to work 12-hour shifts, often overnight or on weekends. Familiarity with night-shift dynamics and emergency responsiveness is key. Since shifts are as-needed, maintaining open communication with scheduling staff helps align availability with peak facility security demands.

Prime Healthcare Services emphasizes a multidisciplinary safety approach, integrating public safety officers with clinical and environmental teams. Their competitive compensation, medical benefits, and supportive work culture create a balanced environment prioritizing employee well-being alongside patient protection.

Yes, officers receive training in de-escalation and conflict management tailored to healthcare settings. They collaborate closely with clinical staff to safely intervene in disruptive incidents, ensuring patient and visitor safety while enforcing facility policies consistently.

Public Safety Officers in Mesquite generally earn between $15 and $22 per hour, depending on experience and certifications. Per diem roles may offer competitive hourly rates, reflecting the specialized responsibilities in healthcare security and emergency response within hospital settings.

Mesquite’s healthcare sector steadily demands qualified Public Safety Officers due to ongoing needs for facility security and patient safety. Local competition can vary but tends to favor candidates with healthcare security experience and relevant certifications, aligning with regional safety compliance standards.

Night shifts often involve heightened vigilance due to reduced staff presence and increased risk of unauthorized access or emergencies. Officers must manage patrols proactively, respond to incident codes swiftly, and maintain calm crowd control to ensure safety during overnight hours.

Candidates should possess a high school diploma or equivalent, a State Guard Certification Registration Card, and preferably healthcare security experience. Facility-specific requirements include a valid driver’s license and a clean driving history, ensuring readiness for patrol and emergency response duties.

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