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Radiology Receptionist
Company : Essen Health Care
Location : Bronx, NY, 10451
Job Type : Full Time
Date Posted : 1 January 2026
Overview
At Essen Health Care, we care for that!
As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.
Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!
Job Summary
Job Summary:
The Radiology Front Desk receptionist plays a key role in ensuring efficient daily operations of the radiology department. This position serves as the first point of contact for patients and referring providers, manages documentation, coordinates scheduling, supports staff workflow, and maintains a high standard of service to enhance the patient experience. Adaptability in work location and schedule is essential to meet departmental needs and patient volume.
Responsibilities
Responsibilities:
Adapt work location and schedule based on departmental needs and patient volume.
Welcome and assist patients as they arrive, creating a positive and friendly atmosphere.
Address patient inquiries with professionalism and provide helpful information as needed.
Responsible for scheduling appointments, as well as performing patient check-in and check-out procedures.
Confirm patient appointments by phone; follow up on no-show patients and reschedule as appropriate.
Assist patients with scheduling transportation as needed.
Collect co-pays as required and provide accurate receipts/documentation.
Collect and make copies of patient identification, insurance cards, and any required documentation.
Ensure all administrative tasks, including Admin PARCS, are completed in a timely manner.
Ensure the proper closure of all visits by the end of each day.
Receive and verify incoming supplies; place items in designated storage areas.
Upload patient reports into the system and scan documents into patient charts as needed.
upload patient reports to ECW and provide them to referring providers in a timely manner.
Operate and navigate all radiology systems (e.g., PACS and RIS) with a clear understanding of workflow processes.
Burn CDs of imaging studies for patients upon request.
Provide exam-specific paperwork for patients to complete prior to procedures.
Communicate effectively with radiology staff and providers to coordinate patient care and workflow.
Perform other duties as assigned by the Department Manager.
Adapt work location and schedule based on departmental needs and patient volume; responsible for scheduling appointments, as well as performing patient check-in and check-out procedures.
Qualifications
Required Qualifications:
- High School Diploma or General Education Degree (GED)
- Minimum 6 months of customer service experience
- Beginner-level proficiency in using Microsoft Office and Google Suite
- Familiarity with eCW is preferred.
Required Skills:
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Familiarity with medical terminology and basic understanding of healthcare procedures
- Proficiency in using office software and electronic health record (EHR) systems.
- Strategic and creative thinking
- Solution-oriented mindset
- Open and welcoming to change.
- Comfortable working in group settings
Equal Opportunity Employer
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
Waverly, NY
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Frequently asked questions
Radiology Receptionists at Essen Health Care need to be flexible, adjusting their work location and hours according to daily patient volume and departmental demands. This adaptability ensures smooth operations and timely patient care within Bronx's dynamic healthcare environment.
Proficiency with electronic health records like eClinicalWorks (ECW), alongside Microsoft Office and Google Suite basics, greatly enhances a Radiology Receptionist’s ability to handle scheduling, documentation, and communication effectively in a busy radiology department.
Beyond welcoming patients, Radiology Receptionists manage appointment confirmations, collect co-pays, handle insurance documentation, coordinate transportation, and assist with radiology system operations such as PACS and RIS to support seamless patient imaging workflows.
Bronx's healthcare sector shows steady demand for Radiology Receptionists due to its large patient population. Candidates with customer service experience and knowledge of medical systems like ECW are favored, but competition remains moderate with opportunities growing alongside local healthcare expansion.
While no strict certifications are mandated, familiarity with New York State healthcare regulations, HIPAA compliance, and experience using ECW or similar EHR platforms can significantly enhance a Radiology Receptionist's job prospects in Bronx-area clinics and hospitals.
Essen Health Care's multispecialty setup and telehealth integration require Radiology Receptionists to juggle in-person and virtual workflows, handle diverse patient needs, and coordinate with multiple clinical divisions, demanding strong multitasking and communication skills unique to its comprehensive care model.
Essen Health Care fosters career advancement by offering exposure to varied specialties, encouraging cross-training, and supporting skill development in medical software and patient coordination, enabling Radiology Receptionists to build versatile healthcare expertise within a large, evolving organization.
Radiology Receptionists in Bronx generally earn between $35,000 and $45,000 annually, reflecting the region’s healthcare market and cost of living. Salaries may vary with experience and proficiency in medical office software but stay competitive within New York City's outer boroughs.
At Essen Health Care, Radiology Receptionists act as crucial liaisons, coordinating with radiology technicians, providers, and administration to streamline patient check-in, document management, and communication, thereby enhancing overall patient experience in a multi-departmental healthcare setting.
Strong interpersonal skills, empathy, and clear communication are vital for Radiology Receptionists at Essen Health Care. Handling diverse populations with professionalism and patience helps ensure a welcoming environment and efficient patient processing in this busy Bronx medical group.