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IT Asset Management Technician
Company : Essen Health Care
Location : Bronx, NY, 10461
Job Type : Full Time
Date Posted : 4 January 2026
Overview
Company Overview: At Essen Health Care, we care for that!
As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.
Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!
Job Summary
Job Summary: As IT Asset Management Technician, you will play a vital role in the set-up, distribution and recovery of IT assets across Essen Health Care. You will be involved in the full life-cycle of an Asset, from procurement to disposal. Additionally, you will assist in the monitoring and troubleshooting of these assets, through various management platforms.
You will also be involved in company projects and work closely with other departments within IT to optimize and improve business operations, both within IT and companywide. Your work will help support a medium sized healthcare company with over 60 locations across the Bronx.
Responsibilities
Manage tickets on ITSM
-Procure assets through Purchase Order Management System
-Receive, catalogue, record, store incoming assets
-Using multiple device management and tracking platforms
-Set-up, train, schedule and deploy outgoing assets
-Using multiple device management and tracking platforms
-Organize multiple priorities throughout the work-day
-Tickets
-Receiving/Deploying assets
-Recording asset change of status
-Project Work
-Responding to team members via email/message promptly
Qualifications
High School Diploma
· Proficient in English Language
Preferred Qualifications:
· Bachelor’s Degree in Technical Field
· Computer Science, Information Technology, Engineering
· S.T.E.M.
Required Skills:
· Strong professional writing skills
· Competent with Excel
· Windows and iOS troubleshooting experience
Experience in Active Directory a bonus
· Ticketing system experience
· Knowledge of basic networking concepts
· Detail-orientated individual
· Team player
· Able to juggle multiple responsibilities simultaneously
· Switch between different tasks based on shifting priorities
Able to lift 50 lbs
· This job involves working through the full lifecycle of an asset, including: tracking, storage and transport of electronics-based assets (computers, printers, TV’s)
Hours: 9am – 5pm (Mon – Fri) [In-Office]
Hourly: $21-$24 an hour
Equal Opportunity Employer
ESSEN HEALTH CARE IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
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Frequently asked questions
Within Bronx healthcare, IT Asset Management Technicians uniquely focus on managing the entire lifecycle of medical IT equipment, ensuring compliance and operational efficiency across multiple clinics. Unlike general tech support, this role requires precise asset tracking combined with healthcare-specific regulatory awareness.
Mastering inventory software, troubleshooting Windows and iOS devices, and understanding basic networking concepts are crucial. Strong organizational skills and proficiency with ticketing systems also enhance your ability to juggle asset logistics and internal communications effectively.
Many progress into IT infrastructure management, system administration, or specialized asset analysis roles. Gaining certifications and hands-on experience in device lifecycle management can open doors to leadership or technical consultant positions within healthcare IT.
Certifications like CompTIA A+, Network+, or healthcare IT-specific credentials can boost employability. Local employers value candidates who understand healthcare compliance alongside asset management, making such certifications a competitive edge in Bronx’s job market.
With Bronx's expanding healthcare facilities, demand for IT Asset Management Technicians remains steady. Candidates with multi-platform troubleshooting skills and ticketing experience find favorable hiring prospects, especially in companies investing in digital healthcare infrastructure.
At Essen Health Care, technicians are essential in streamlining IT asset distribution and recovery across 60+ locations. Their role supports seamless device deployment, troubleshooting, and data accuracy, contributing directly to operational excellence in this large multispecialty medical group.
Given its diverse healthcare services and telehealth expansion, Essen Health Care offers technicians exposure to a wide array of IT assets and cross-departmental projects. This environment fosters skill diversification and potential advancement into broader IT operations roles.
In the Bronx healthcare sector, these technicians typically earn between $21 and $24 per hour. This range reflects both the technical skill requirements and the local cost of living, positioning it competitively among IT support roles in regional medical organizations.
Technicians coordinate procurement, cataloging, deployment, and disposal of IT hardware daily, using various management platforms. Their efforts ensure medical devices remain functional and compliant, supporting over 60 healthcare sites effectively.
Handling assets over many sites demands strong multitasking, detailed record-keeping, and rapid issue resolution. Familiarity with remote device management tools and robust communication skills is essential to tackle the logistical complexities in a dense urban healthcare network.