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Local Delivery Driver
Company : Roche Bros.
Location : Boston, MA, 02115
Job Type : Full Time / Part Time
Date Posted : 23 December 2025
Overview
To ensure customer satisfaction by operating the catering department with the highest level of quality service and to achieve expected sales goals.
Minimum Qualifications
1. Must be 21 years of age;2. Must have a valid Massachusetts drivers license.3. Driving record will be reviewed annually4. Will be subject to substance testing.5. Background check6. In some locations a CORI check will be required7. Must be well groomed and customer orientated.8. Must demonstrate the capability to interact with customers.9. Posses the ability to handle multiple orders and deliveries on a daily basis within a structured time frame.10. Must be able to read and write English adequately.11. Ability to speak, understand and follow English instructions.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
1. Handle each customer sales transaction in a courteous, friendly manner. Each customer will be extended a sincere, pleasant greeting and thanked when the transaction is completed. Always using proper customer service at time of delivery.2. Commit to the “Golden Rule” and work with other associates to build a strong catering team.3. Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).4. Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly, and business-like manner.5. Coordinate orders with catering sales clerk.6. Stay in constant contact with the catering sales clerk in case of problems with deliveries or delivery times.7. Work efficiently and at an acceptable pace ensuring timely deliveries.8. Effectively control proper storage and shipping of orders limiting shrink and damaged goods.9. Ensure proper customer service at time of delivery.10. Practice proper “on location” customer service and communication.11. Responsible for notifying management of customer complaints, security problems and product problems.12. Practice the “Cleaner’s Creed” to help keep the delivery van neat, clean and organized13. Coordinate equipment cleaning and storing.14. Keep maintenance record of gas and service.15. Follow proper hand washing, food storage and handling procedures.16. Maintain a neat personal appearance including proper uniform and dress code.17. Must be well-groomed.18. Be safety conscious and correct any unsafe conditions you observe; follow the rules of the road.19. Exercise proper safety practices when lifting or moving product or using equipment.20. Be sure to operate and clean department equipment and tools.
Secondary Job Functions:
1. Present favorable impression in dress, personal hygiene, and business attitude. Have a professional image at all times.2. Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.3. Successful completion of the passbook training within 60 days of entering the department.4. Other duties as assigned by management.
Physical Demands: (per work day)
Physical Demands: (per work day)
Never (N) 0%Occasionally (O) 1-33%Frequently (F) 34-66%Continuously (C) 67-100%
1. Standing: F surface type: tile/concrete2. Walking: F surface type: tile/concrete3. Sitting: F4. Carrying: O up to 50 lbs.5. Pushing: F up to 300 lbs.6. Lifting: O up to 50 lbs.7. Pulling: F up to 300 lbs.8. Climbing: O height: 12 ft9. Bending F10. Balancing: F11. Stooping: O12. Kneeling: O13. Crouching: O14. Handling: C15. Fingering: C16. Feeling: C17. Crawling: N18. Reaching: C level: waist/overhead19. Talking: C20. Seeing: C21. Hearing: C22. Smelling: F
Repetitive Action:
Continuous movement of entire body.
Job Location: (place where work is performed)
Retail grocery location
Working Conditions: environment involved is
X inside x outside x cold x heat wet/humidity
Safety Risk Factors:
Never (N) 0%Occasionally (O) 1-33%Frequently (F) 34-66%Continuously (C) 67-100%
1. O loud noise2. C twisting of back and neck3. O slippery floor surface4. O cluttered floor surface5. N hazardous equipment (mechanical moving parts)6. O contact with sharp objects7. O contact with skin irritant8. N toxic exposure (see material safety data sheet)9. O nuisance dust, fumes, sprays10. O hazardous cleaning solutions
Schedules:
X varied x day x evenings x weekends x holidays
Machines, tools, equipment, etc.:
Catering delivery van , cell phone, gps
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $17.30 - $22.50 per hour.
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Frequently asked questions
Yes, holding a valid Massachusetts driver’s license is essential for local delivery drivers in Boston. This requirement ensures compliance with state regulations and guarantees that drivers are familiar with local roads, enhancing safety and efficiency in timely deliveries.
The role involves frequent standing, walking, and handling loads up to 50 lbs, alongside tasks like pushing and pulling heavier items. Drivers must be prepared for continuous movement and occasional bending, balancing, and climbing, making physical fitness and stamina important for success.
Starting as a Local Delivery Driver can lead to supervisory positions within logistics or catering departments. Gaining experience in customer service and operational efficiency opens doors to roles in route management, fleet coordination, or even sales support within the delivery and retail sectors.
Roche Bros. requires successful completion of department-specific training within 60 days. This includes hands-on learning about delivery procedures, customer interaction standards, and safety protocols, ensuring drivers are well-prepared to represent the company professionally.
The pay range for Local Delivery Drivers at Roche Bros. in Boston typically falls between $17.30 and $22.50 per hour. Actual pay depends on factors like experience, qualifications, and internal equity, reflecting the competitive compensation for delivery roles in the Boston area.
Roche Bros. emphasizes courteous customer interactions and timely deliveries equally. Drivers are trained to greet customers warmly while managing multiple orders efficiently, ensuring the company’s reputation for quality service remains strong throughout the catering delivery process.
Navigating Boston’s busy streets requires strong time management and adaptability. Drivers often face variable traffic conditions and must coordinate closely with dispatch to maintain timely deliveries, all while adhering to safety protocols on frequently slippery or cluttered surfaces.
Boston's growing retail and foodservice sectors maintain steady demand for local delivery drivers. With increasing online ordering trends and catering needs, drivers with valid Massachusetts licenses and good customer service skills find ample opportunities in this competitive market.
Drivers need to be vigilant about road safety, follow lifting best practices, and maintain clean, organized vehicles. Awareness of conditions like slippery floors and proper use of equipment helps minimize risks, aligning with Roche Bros.’ strict safety standards for all associates.
Roche Bros. stands out by combining customer service focus with structured delivery schedules and comprehensive training. Unlike some delivery roles that prioritize speed alone, this position integrates teamwork and professional image, offering a balanced and supportive work environment.