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Catering Delivery Driver
Company : Roche Bros.
Location : Mashpee, MA, 02649
Job Type : Full Time
Date Posted : 1 January 2026
Overview
To ensure customer satisfaction by operating the catering department with the highest level of quality service and to achieve expected sales goals.
Minimum Qualifications
1. Must be 21 years of age;2. Must have a valid Massachusetts drivers license.3. Driving record will be reviewed annually4. Will be subject to substance testing.5. Background check6. In some locations a CORI check will be required7. Must be well groomed and customer orientated.8. Must demonstrate the capability to interact with customers.9. Posses the ability to handle multiple orders and deliveries on a daily basis within a structured time frame.10. Must be able to read and write English adequately.11. Ability to speak, understand and follow English instructions.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
1. Handle each customer sales transaction in a courteous, friendly manner. Each customer will be extended a sincere, pleasant greeting and thanked when the transaction is completed. Always using proper customer service at time of delivery.2. Commit to the “Golden Rule” and work with other associates to build a strong catering team.3. Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).4. Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly, and business-like manner.5. Coordinate orders with catering sales clerk.6. Stay in constant contact with the catering sales clerk in case of problems with deliveries or delivery times.7. Work efficiently and at an acceptable pace ensuring timely deliveries.8. Effectively control proper storage and shipping of orders limiting shrink and damaged goods.9. Ensure proper customer service at time of delivery.10. Practice proper “on location” customer service and communication.11. Responsible for notifying management of customer complaints, security problems and product problems.12. Practice the “Cleaner’s Creed” to help keep the delivery van neat, clean and organized13. Coordinate equipment cleaning and storing.14. Keep maintenance record of gas and service.15. Follow proper hand washing, food storage and handling procedures.16. Maintain a neat personal appearance including proper uniform and dress code.17. Must be well-groomed.18. Be safety conscious and correct any unsafe conditions you observe; follow the rules of the road.19. Exercise proper safety practices when lifting or moving product or using equipment.20. Be sure to operate and clean department equipment and tools.
Secondary Job Functions:
1. Present favorable impression in dress, personal hygiene, and business attitude. Have a professional image at all times.2. Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.3. Successful completion of the passbook training within 60 days of entering the department.4. Other duties as assigned by management.
Physical Demands: (per work day)
Physical Demands: (per work day)
Never (N) 0%Occasionally (O) 1-33%Frequently (F) 34-66%Continuously (C) 67-100%
1. Standing: F surface type: tile/concrete2. Walking: F surface type: tile/concrete3. Sitting: F4. Carrying: O up to 50 lbs.5. Pushing: F up to 300 lbs.6. Lifting: O up to 50 lbs.7. Pulling: F up to 300 lbs.8. Climbing: O height: 12 ft9. Bending F10. Balancing: F11. Stooping: O12. Kneeling: O13. Crouching: O14. Handling: C15. Fingering: C16. Feeling: C17. Crawling: N18. Reaching: C level: waist/overhead19. Talking: C20. Seeing: C21. Hearing: C22. Smelling: F
Repetitive Action:
Continuous movement of entire body.
Job Location: (place where work is performed)
Retail grocery location
Working Conditions: environment involved is
X inside x outside x cold x heat wet/humidity
Safety Risk Factors:
Never (N) 0%Occasionally (O) 1-33%Frequently (F) 34-66%Continuously (C) 67-100%
1. O loud noise2. C twisting of back and neck3. O slippery floor surface4. O cluttered floor surface5. N hazardous equipment (mechanical moving parts)6. O contact with sharp objects7. O contact with skin irritant8. N toxic exposure (see material safety data sheet)9. O nuisance dust, fumes, sprays10. O hazardous cleaning solutions
Schedules:
X varied x day x evenings x weekends x holidays
Machines, tools, equipment, etc.:
Catering delivery van , cell phone, gps
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $17.30 - $22.50 per hour.
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Frequently asked questions
Catering delivery drivers in Mashpee handle multiple orders daily, ensuring timely and courteous service for events and meals. Unlike standard delivery drivers, they coordinate closely with catering sales staff, maintain food safety, and manage specialized equipment, all while navigating local routes that may include rural and suburban areas.
Besides a valid Massachusetts driver's license, candidates must pass background and substance tests, and in some cases, a CORI check. Proficiency in English for clear communication and the ability to manage multiple delivery orders efficiently are also essential for success in this role.
Emphasize strong customer service, time management, multitasking capabilities, and a clean driving record. Demonstrating the ability to maintain vehicle cleanliness, handle food safely, and communicate effectively with both customers and team members will set you apart.
The role involves working indoors and outdoors under varying weather conditions including heat and cold. Drivers must adhere to safety protocols, handle food with care, and maintain a neat appearance, all while operating catering delivery vans efficiently within the local retail grocery setting.
The hiring range for this position is between $17.30 and $22.50 per hour, reflecting experience, qualifications, and internal equity. This competitive pay aligns with regional standards for similar food delivery and catering driver roles.
Yes, new hires must complete passbook training within 60 days, focusing on customer service, safety, and operational procedures. This ensures drivers meet company standards for quality and efficiency in catering deliveries.
Drivers follow strict hand washing, food handling, and storage protocols, adhering to both company and health regulations. Regular vehicle maintenance and cleanliness are also enforced to protect product quality and customer satisfaction.
Mashpee’s growing food service industry and community events create steady demand for reliable catering delivery drivers. Seasonal peaks and local celebrations often increase opportunities, making it a favorable area for these roles.
Drivers may encounter variable traffic patterns, especially during tourist seasons, and must adapt to both rural and suburban routes. Efficient route planning and communication with sales clerks help mitigate delays and ensure timely deliveries.
Unlike purely delivery-focused positions, this role requires friendly, courteous engagement with customers during transactions, promoting the company's service image. Drivers balance customer relations with logistical duties, reinforcing a positive brand experience at each delivery.