Production Manager | Full-Time | Greensboro Coliseum Complex

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Production Manager is a key technical resource for Greensboro Complex Maintenance/Production division that oversees a variety of media production activities requiring considerable knowledge of principles and practices, as well as operation, maintenance and repair of the more advanced complex technical production equipment which includes multimillion dollar computerized Daktronics LED video boards, scoring equipment, operating sound and mic systems and production lighting equipment, both hardwire and WIFI internet technical support for in-house staff, promoters, vendors as well as ticketed audience/fans attending events. The individual will be responsible for helping with the provision of all technical support to promoters/vendors as requested which has changed over the last few years with all the advanced technology used for most performances. This position also provides first level support to venue PC's.

A primary focus of this position is diagnoses and repair of problems in approximately $5M in LED equipment as well as handling implementation of graphic designs and integration of artwork into these systems. Candidate must be able to develop graphics both in static and AVI. This employee will perform extensive independent work on Greensboro Complex communications services and other mediums. This position addresses issues in very demanding and time sensitive situations for live events, in addition to coordinating the work of technical contractors and assuring that their work is performed at high levels and within tight time constraints. Duties also include the scheduling for operation and training of full and part-time staff on the operation of the sound, lighting, LED control systems for events. 

This role will pay an annual rate of $79,000.00-$83,200.00.

Benefits for Full-Time roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until December 31, 2025.

About the Venue

The Greensboro Complex is a versatile multi-building facility that serves the community of Greensboro and its surrounding areas. It hosts a wide array of events, such as athletic competitions, cultural arts showcases, concerts, theater performances, educational activities, fairs, exhibits, as well as public and private gatherings, including conventions, convocations, trade shows, and consumer shows. It plays a crucial role as a hub of community activities and significantly contributes to the regional economy. 

The Complex is made up of nine venues, the largest being the renowned 22,000-seat First Horizon Coliseum, which has a storied history of hosting prestigious ACC and NCAA basketball championships, and a concert history featuring legendary artists like Paul McCartney, Garth Brooks, and Elvis Presley, as well as today’s biggest artists like Drake, Bad Bunny, and Taylor Swift. The Complex also includes the 167,000-square foot Special Events Center, encompassing three exhibition halls, a 4,500-seat mini-arena, and eight meeting rooms. Additionally, there's the White Oak Amphitheatre, Piedmont Hall, the Novant Health Fieldhouse, Greensboro Aquatic Center, The Terrace, ACC Hall of Champions, and the 300-seat Odeon Theatre.  As one of the most actively booked facilities in the country, the Greensboro Complex annually hosts over 1,100 events. Its extraordinary flexibility and reputation have earned it worldwide acclaim among promoters, producers, event planners, and patrons alike.

Responsibilities

• Supports operation maintenance and repair of more advanced complex technical production equipment including multimillion dollar computerized Daktronics Led video boards, scoring equipment (backup for Coliseum), operating sound and mic systems, production lighting equipment developing graphics both in static and AVI and other production needs and specifications for each event and determines best configuration of complex equipment and technology to support the unique requirements of each event as well as accommodate client preferences as requested. 
• Production and Maintenance staff scheduling to support all events to include venue buildings and infrastructure.
• Payroll timecard oversight for staff.
• WIFI internet technical support for in-house events, promoters, vendors as well as ticketed audience/fans attending events. 
• Coordinates with staff and outside vendors and suppliers the technical setup monitoring, and operation of audio/visual equipment and technologies (monitors, recorders, projectors, microphones, speakers, amplifiers and other general production equipment) for conventions, concerts, operas, speeches, plays and a variety of other events. 
• Keeping up with all the current developments in the industry to new technologies, equipment and practices for the demands of event performances. 
• Coordinates the work of technical contractors and assuring that their work is performed  at high levels and within time constraints. 
• Assist with the training of Full-time and Part-Time staff with the operations of the sound and new LED control systems as well as other production duties. 
• Management of Production and Maintenance credit card purchases.
• Perfomr all other duties as assigned. 

Qualifications

• Knowledge in the operation and analysis of various types of audio visual equipment including but not limited to close circuit television, video projectors, monitors and recorders, mixing and amplification equipment, speaker systems, LED systems and service be facility mechanical systems and operations.
• PHYSICAL REQUIREMENTS, WORKING CONDITIONS AND OCCUPATIONAL EXPOSURES: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.  
• Ability to walk and stand for extended periods of time, stoop, kneel, crouch or crawl, climbing or balancing.
• Must be able to lift up to 25 lbs.
• Hand tools, technical electronic evaluation equipment. 
• Education: Associate's Degree.
• Experience: 3-5 years of media production experience. 

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.