Risevoic
Patient Service Representative
Company : Catholic Health Initiatives
Location : Lakewood, CO, 80228-1527
Job Type : Full Time
Salary : 18-26.6 HOUR
Date Posted : 5 January 2026
Job Summary and Responsibilities
You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.
Join our Patient Service Representative team. As a Patient Service Representative you will:
- Provide clerical/office support within a physician clinic, including, reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources.
- Support through communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient.
- Demonstrate personal accountability for relationship- based care, organizational mission, and core values.
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
- Previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel , etc.
- High School Diploma or GED required
Physical Requirements - Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally
Where You'll WorkAt CommonSpirit Mountain Region, we believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness.
CommonSpirit Medical Group (CMG) offers providers a true opportunity to live their calling to care while experiencing the support of a built-in comprehensive network, vast resources, professional growth, trusted leadership, generous benefits and an amazing quality of life with locations in Colorado, Kansas and Utah. CMG is proud to connect providers and consumers through state-of-the-art technology, clinical resources and professional expertise to help people live healthier. Our coordinated services represent a full continuum of care – from preventive and early diagnoses to leading-edge treatment and life-saving critical care. CMG’s ability to deliver better health care value is the direct result of combining the best clinical tools, shared resources and medical expertise with a patient-centered approach that emphasizes CommonSpirit Mountain Region’s mission and commitment to quality, compassion and service.
Longmont, CO
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Frequently asked questions
Lakewood's healthcare sector is steadily growing, creating solid openings for Patient Service Representatives. Compared to larger metros, competition here is moderate, offering a balanced chance for candidates to secure roles without overwhelming rivalry, especially within established providers like Catholic Health Initiatives.
While not always mandatory, certifications like Medical Office Administration or customer service training tailored to healthcare can boost employability in Lakewood. Local employers appreciate familiarity with electronic health records and HIPAA compliance, reflecting the region’s emphasis on patient privacy and efficient clinical support.
At Catholic Health Initiatives, Patient Service Representatives engage beyond clerical duties by supporting holistic patient needs, including emotional and spiritual aspects. This role prioritizes compassionate communication aligned with the organization’s mission, setting it apart from purely administrative positions in other healthcare settings.
Besides greeting patients and managing calls, this role involves processing referrals, retrieving medical records, coordinating with healthcare teams, and maintaining accurate billing entries. Such tasks require multitasking and a patient-focused approach to ensure smooth clinical operations.
Entry-level Patient Service Representatives often advance into specialized healthcare administration roles, such as patient billing specialists or clinic coordinators. With experience, opportunities may open in medical office management or patient relations, particularly in organizations emphasizing employee growth.
Catholic Health Initiatives fosters professional growth through access to training resources, mentorship programs, and a collaborative environment. They emphasize nurturing individual talents within a mission-driven culture, enabling representatives to enhance both clinical knowledge and interpersonal skills.
The organization’s focus on compassionate care and humankindness shapes the Patient Service Representative’s duties, encouraging relationship-based interactions and attention to patients’ emotional and spiritual needs, creating a more meaningful and supportive working experience.
Typical salaries for Patient Service Representatives in Lakewood range from $33,000 to $40,000 annually, depending on experience and specific healthcare settings. Benefits and growth opportunities at Catholic Health Initiatives often complement this base, making the overall package competitive locally.
Yes, with healthcare providers adapting to flexible patient scheduling, part-time roles for Patient Service Representatives are increasing. This trend benefits those seeking work-life balance while gaining experience in dynamic clinical environments around Lakewood.