Risevoic
*PBX Operator - Communications
Company : Prime Healthcare Services
Location : Chino, CA, 91710
Job Type : Contractor
Date Posted : 11 January 2026
Overview
Chino Valley Medical Center is a 112-bed community hospital established in 1972 and centrally located in Southern California’s Chino Valley. A nine-time recipient of the Healthgrades Patient Safety Excellence Award (2014-2022), Chino Valley Medical Center has been recognized nationally for its quality, including as among the 100 Great Community Hospitals by Becker’s Hospital Review in 2018 and as among the 100 Top Hospitals by IBM Watson Health. Chino Valley Medical Center is committed to serving the community’s health care needs with top-rated emergency care as well as senior services, orthopedics, surgical services and more. Learn more at www.cvmc.com.
Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community!
Why Prime Healthcare? Chino Valley Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.
Chino Valley Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs
Our Total Rewards package includes, but is not limited to:
- Paid Time Off
- 401K retirement plan
- Outstanding Medical
- Dental
- Vision Coverage
- Tuition Reimbursement
- Many more Voluntary Benefit Options!
Benefits may vary based on collective bargaining agreement requirements and/or the employment status, i.e. full-time or part-time.
Chino Valley Medical Center is nationally recognized, locally preferred, and community focused.
Responsibilities
The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.
Qualifications
Education and Work Experience
Pay Transparency
Chino Valley Medical Center offers competitive compensation and a reasonable compensation estimate for this role is $21.00. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.
Employment Status
Per DiemShift
VariableEqual Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Privacy Notice
Privacy Notice for California Applicants: https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf
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Frequently asked questions
While previous PBX experience is preferred for PBX Operator roles in Chino, especially at healthcare facilities like Prime Healthcare Services, strong communication and multitasking skills can often compensate. Hospitals value operators who can efficiently manage call routing and emergency codes with composure.
Unlike generic telecommunications operators, PBX Operators in healthcare focus on managing internal hospital communication systems, including emergency alarms and departmental coordination, requiring familiarity with medical codes and patient confidentiality standards common in Chino's medical centers.
PBX Operators at Prime Healthcare Services can progress toward supervisory roles or expand into broader communications specialist positions. Gaining certifications related to network communication systems or hospital administration can open pathways to more technical or managerial careers.
Yes, Prime Healthcare Services emphasizes comprehensive training for PBX Operators, including protocols for hospital emergency codes and communication procedures, ensuring operators can respond swiftly and accurately during critical situations at Chino Valley Medical Center.
At Prime Healthcare, PBX Operators benefit from a culture rooted in quality, compassion, and community, fostering teamwork and respect. This environment supports operators in delivering attentive communication services crucial for patient and staff coordination.
PBX Operators at Prime Healthcare Services in Chino typically start around $21.00 per hour, with exact pay influenced by experience, education, and skill level. This competitive wage aligns with regional standards for healthcare communication roles.
Operators in Chino face diverse patient populations and must navigate a high volume of emergency communication due to the hospital’s size and services. Local demand for skilled operators can also create a competitive job market requiring strong multitasking and problem-solving capabilities.
Certifications in telecommunications or customer service skills, coupled with familiarity with hospital emergency codes, enhance a PBX Operator’s appeal in Chino. Employers also value interpersonal communication and the ability to prioritize multiple tasks efficiently.
Variable shifts offer flexibility but require adaptability from PBX Operators. Prime Healthcare supports work-life balance through paid time off and benefits, helping staff manage personal needs alongside the demands of hospital communications.
Prime Healthcare’s PBX Operators benefit from working in a nationally recognized hospital with award-winning patient safety standards. The role involves critical communication tasks in a supportive environment with a comprehensive benefits package tailored to diverse employee needs.