Manager
Company : Steak 'n Shake
Location : San Antonio, TX, 78201
Job Type : Full Time / Part Time
Date Posted : 11 January 2026
Job Title: Manager
Company: Steak 'n Shake
Position Summary
As a Manager at Steak 'n Shake, you are the driving force behind day-to-day operations and team success. You lead by example, ensuring excellent guest service, strong team development, and efficient business performance. You’re hands-on, results-driven, and passionate about creating a culture that delivers quality, consistency, and hospitality.
Key Responsibilities
Oversee all restaurant operations during assigned shifts or days.
Ensure consistent delivery of high-quality food and excellent guest experiences.
Recruit, train, and develop team members, promoting a positive and respectful work environment.
Monitor financial and labor goals, control inventory, and ensure proper cash handling.
Maintain compliance with food safety, sanitation, and health regulations.
Enforce company policies, procedures, and standards to ensure operational excellence.
Resolve guest concerns effectively and professionally.
Collaborate with leadership to identify opportunities for improvement and growth.
Qualifications
2+ years of management experience in food service or retail preferred.
Strong leadership and interpersonal skills.
Excellent problem-solving and decision-making ability.
Familiarity with scheduling, inventory control, and food safety practices.
Flexibility to work nights, weekends, and holidays as needed.
High school diploma or equivalent required; additional business or hospitality training a plus.
Perks & Benefits
Competitive salary + performance-based bonuses
Opportunities for career advancement
Employee discounts and meals
Paid training and development programs
Supportive and team-oriented workplace culture
At Steak 'n Shake, we believe success starts with leadership. Join our team and help us deliver the gold standard in food, service, and hospitality.
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Frequently asked questions
San Antonio's restaurant industry sees steady demand for managers, especially in popular chains like Steak 'n Shake. Competition varies by experience and leadership skills, so candidates with proven management backgrounds and hospitality expertise typically stand out amidst local applicants.
Managers in San Antonio often navigate high guest volume fluctuations and local health regulations. Balancing team coordination during peak hours while maintaining compliance with Texas food safety standards requires proactive problem-solving and hands-on leadership.
Effective managers excel in team motivation, conflict resolution, and fostering a customer-first mindset. Strong decision-making, adaptability, and communication skills are vital for steering daily operations and ensuring consistent food quality and service excellence.
While not mandatory, certifications like ServSafe Food Protection Manager or hospitality management credentials can enhance a candidate’s appeal. Such qualifications demonstrate commitment to safety standards and operational proficiency valued by Steak 'n Shake.
Steak 'n Shake Managers focus intensely on guest experience and food quality, merging operational oversight with hospitality leadership. Unlike typical retail managers, this role demands hands-on involvement in food safety, team training, and real-time problem-solving in a fast-paced environment.
Managers often progress to senior leadership roles, such as General Manager or Regional Manager, by demonstrating consistent operational success and team development. Steak 'n Shake supports career advancement through paid training and mentoring tailored to hospitality professionals.
At Steak 'n Shake, managers are deeply involved in fostering a supportive culture that balances performance goals with team well-being. The brand emphasizes consistency, hospitality, and employee development, setting it apart from more transactional dining management styles.
Managers receive a competitive base salary complemented by performance-based bonuses linked to meeting financial targets and operational excellence. This incentivizes leadership that drives both guest satisfaction and business growth within the San Antonio market.
Manager salaries in San Antonio typically range from $40,000 to $55,000 annually, depending on experience and company size. Performance bonuses and employee perks, like discounts and training opportunities, often supplement this base pay in brands like Steak 'n Shake.